Quiz
Modulo 10
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Questions in this quiz (20)
1You are the project manager of the BlueSky Network Upgrade Project. You have 15 project team members and you’re speaking with them about the importance of communication. You show them the communication model and give examples of each of the components of the model. One of the project team members asks for an example of noise. Of the following, which one is an example of noise?
- AA. Fax machine
- BB. Ad hoc conversations
- CC. Contractual agreements
- DD. Distance
2You are the project manager for the JHG Project. Management has requested that you create a document detailing what information will be expected from stakeholders and to whom that information will be disseminated. Management is asking for which one of the following?
- AA. The roles and responsibilities matrix
- BB. The scope management plan
- CC. The communications management plan
- DD. The communications worksheet
3Which of the following will help you, the project manager, complete the needed communications management plan by identifying the stakeholders’ communication needs?
- AA. Identification of all communication channels
- BB. Formal documentation of all communication channels
- CC. Formal documentation of all stakeholders
- DD. Lessons learned from previous similar projects
4You are the project manager for the JGI Project. You have 32 stakeholders on this project. How many communication channels do you have?
- AA. Depends on the number of project team members
- BB. 496
- CC. 32
- DD. 1
5You are the project manager for the KLN Project. You had 19 stakeholders on this project and have added three team members to the project. How many more communication channels do you have now compared with before?
- AA. 171
- BB. 231
- CC. 60
- DD. 1
6A memo has been sent to you, the project manager, the project team members, and the project customers from the project sponsor. In this instance, who is the sender?
- AA. Project sponsor
- BB. Project manager
- CC. Project team members
- DD. Project customers
7Beth is a project manager for her organization and she is working with the stakeholders to develop a communications management plan. She wants to acknowledge the assumptions and constraints in the project. Which one of the following is an example of a project communication constraint?
- AA. Ad hoc conversations
- BB. Demands for formal reports
- CC. Stakeholder management
- DD. Team members in different geographical locales
8Project managers can present project information in many different ways. Which one of the following is not a method a project manager can use to present project performance?
- AA. Histograms
- BB. S-curves
- CC. Bar charts
- DD. RACI charts
9There are many terms that you’ll need to know for your PMI examination that deal with the project communications. Of the following, which term describes the pitch and tone of an individual’s voice?
- AA. Paralingual
- BB. Feedback
- CC. Effective listening
- DD. Active listening
10You are the project manager of the KMH Project. This project is slated to last eight years. You have just calculated EVM and have a cost variance (CV) of –$3,500, which is outside of the acceptable thresholds for your project. What type of report is needed for management?
- AA. Progress report
- BB. Forecast report
- CC. Exception report
- DD. Trends report
11You are presenting your project performance to your key stakeholders. Several of the stakeholders are receiving phone calls during your presentation, and this is distracting from your message. This is an example of what?
- AA. Noise
- BB. Negative feedback
- CC. Outside communications
- DD. Message distracter
12You are the project manager for the OOK Project. You will be hosting project meetings every week. Of the following, which one is not a valid rule for project meetings?
- AA. Schedule recurring meetings as soon as possible.
- BB. Allow project meetings to last as long as needed.
- CC. Distribute meeting agendas prior to the meeting start.
- DD. Allow the project team to have input to the agenda.
13What percentage of a message is sent through nonverbal communications, such as facial expressions, hand gestures, and body language?
- AA. Greater than 50 percent
- BB. 30 to 40 percent
- CC. 20 to 30 percent
- DD. 10 to 20 percent
14Gary is the project manager of the HBA Update Project and his company has hired you as a project management consultant. Gary is confused about the timing of some of the project management processes. In particular, Gary doesn’t understand the concept, purpose, and timing of the lessons learned documentation. He asks for your help. When does lessons-learned identification take place?
- AA. At the end of the project
- BB. At the end of each project phase
- CC. Throughout the project life cycle
- DD. Whenever a lesson has been learned
15Gary is the project manager of the HBA Update Project and his company has hired you as a project management consultant. Gary is confused about the timing of some of the project management processes. Gary now has a good understanding of the lessons learned purpose, but he’s still confused why you recommend the project team to participate in the lessons learned documentation too. Why should a project team complete lessons-learned documentation?
- AA. To ensure project closure
- BB. To show management what they’ve accomplished on the project
- CC. To show the project stakeholders what they’ve accomplished on the project
- DD. To help future project teams complete their projects more accurately
16You are the project manager for the PMU Project. Your project has 13 members. You have been informed that next week your project will receive the seven additional members you requested. How many channels of communication will you have next week?
- AA. 1
- BB. 78
- CC. 190
- DD. 201
17Performance reporting should generally provide information on all of the following, except for which one?
- AA. Scope
- BB. Schedule
- CC. Labor issues
- DD. Quality
18You are the project manager of a project that will last 18 months and includes three different countries. As part of your communications management plan you’ve scheduled face-to-face meetings with the project team and you’re utilizing web conferencing software for virtual team. Based on this information, the process of sending information from the project manager to the project team is called what?
- AA. Functioning
- BB. Matrixing
- CC. Blended communications
- DD. Transmitting
19George is the project manager of the 7YH Project. In this project, George considers the relation between himself and the customer to be of utmost importance. Which one of the following is a valid reason for George’s belief in the importance of this relationship?
- AA. The customer will complete George’s performance evaluation. A poor communication model between George and the customer will affect his project bonus.
- BB. The customer is not familiar with project management. George must educate the customer about the process.
- CC. The customer is always right.
- DD. The communication between the customer and George can convey the project objectives more clearly than can the language in the project contract.
20You are the project manager for your company and you’re working with the project team to develop the project’s communication management plan. The project team is confused with some of the communication terms. Basically, they want to know how communication actually happens and how you can prove the communication was effective. Which one of the following means that communications occur?
- AA. The transfer of knowledge
- BB. The outputting of knowledge
- CC. The presence of knowledge
- DD. The transmission of knowledge
Information
- Description
- Project Communications Management
- Author
- eder silvera
- Language
- Español
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