Quiz
HSC-BST-Operations-Role of operations management
Questions in this quiz (18)
1Management at the HOA MILLER foundation has decided that its Operations are to focus on technology and design. Which of the following best describes this strategic role of operations management?
- ACost leadership
- BDifferentiation
- COutsourcing
- DSupply chain management
2With his van, an seller drops at workplace sites to sell the takeaway packages of sandwiches and cans of milks for lunches to workers and staff. In which industry is the seller operating?
- ASecondary
- BTertiary
- CQuaternary
- DQuinary
3In a large business, the team manager has decided that they focus on the innovation and design of products to meet the productive quality. Which key function does this decision influence directly to ?
- AFinance
- BMarketing
- CHuman resources
- DResearch and development
4HSC 2012-Q8
What would be the best strategy for a business to increase its gross profit?- AReduce fixed costs
- BUse cost centres
- CMinimise expenses
- DUse sale and leaseback
5HSC 2012-Q10
Sam's job is to set goals for employees and give them feedback on achievement of their goals
What best describes this process?- ADispute resolution
- BJob design
- CPerformance management
- DRecruitment
6Identify the following statement is TRUE or FALSE
Operations includes all those activities that are required to create goods and services and deliver them to market- ATrue
- BFalse
7Identify the following statement is TRUE or FALSE
Transformation involves changing and adding value to inputs- ATrue
- BFalse
8Identify the following statement is TRUE or FALSE
Through differentiation of operations a business can achieve a cost advantage- ATrue
- BFalse
9Identify the following statement is TRUE or FALSE
By changing location of operations a business can increase capacity- ATrue
- BFalse
10Identify the following statement is TRUE or FALSE
The operations manager must monitor and respond to the changing preferences of consumers- ATrue
- BFalse
11Identify the following statement is TRUE or FALSE
Services are an example of tangible products- ATrue
- BFalse
12Identify the following statement is TRUE or FALSE
The specialisation of the operations function requires interdependence with other key business functions- ATrue
- BFalse
13Identify the following statement is TRUE or FALSE
A cost leadership strategy will enable a business to achieve a higher profit margin- ATrue
- BFalse
14Identify the following statement is TRUE or FALSE
Once a business has achieved a competitive advantage through operations it is easy to maintain- ATrue
- BFalse
15Identify the following statement is TRUE or FALSE
Customised products have unique features to suit the precise preferences of a customer- ATrue
- BFalse
16What is the strategic role of operations? (From the Cambridge GO)
- ATo give the business a competitive advantage
- BTo correct problems as they occur
- CTo reduce costs of making goods and providing services
- DTo make goods and services that consumers want to buy
17Which the following best describes the relationship between marketing and the operations function?
- AMarketing provides the design specifications for products
- BOperations produces a product that satisfies the wants and expectations of consumers
- CMarket research must occur before operations
- DOperations produces a product and marketing must sell it
18Customer service is the dominant product in which industry?
- AManufacturing
- BHome building and renovating
- CTourism
- DBanking and finance
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- Quiz on HSC-BST-Operations-Role of operations management, created by lydia le on 05/06/2014.
- Author
- lydia le
- Language
- English
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