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CSD Exam

Serge Escobal 5 preguntas

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Preguntas del test (5)

  1. 1If the End User failed to verify his/her account, the Service Desk should advise the user to contact his/her __________ to have the password reset.
    1. APIO
    2. BSIO
    3. CATTORNEY
    4. DIVD
    5. EHuman Resources
  2. 2Seth sent an email to Service Desk to have a new user to be added in the Distribution List -ADMIN-HR-EMEA-ALL. SD will need to create a...
    1. AINCIDENT TICKET and Assign to the Resolver Group
    2. BSERVICE REQUEST TICKET and Perform the Task and Resolve the Ticket
    3. CSERVICE REQUEST TICKET and Assign to the Resolver Group
    4. DINCIDENT TICKET and Perform the Task and Resolve the Ticket
  3. 3Jenny summer have this email address: jenny.summers@cargill.com; she is an External User
    1. ATRUE
    2. BFALSE
    3. CUNDECIDED
  4. 4Which Cargill websites do you refer the user to for Requesting a new iPhone.
    1. Ahttp://helpdesk.cargill.com
    2. Bhttps://userprovisioning.cargill.com
    3. Chttp://mobility.cargill.com
    4. Dhttp://www.ds.cargill.com
  5. 5Which website have the capability of Resetting AS400 log ins for the End Users?
    1. Ahttp://infoquest.cargill.com
    2. Bhttp://helpdesk.cargill.com
    3. Chttp://gsdkb.cargill.com
    4. Dhttps://iseriespassword.cargill.com

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Cargill SD Exam
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English
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