Sample Product Knowledge Quiz - Smoke Detectors

Descripción

Best Practice in Customer Service Test sobre Sample Product Knowledge Quiz - Smoke Detectors, creado por Antonia Blankenberg el 26/07/2017.
Antonia Blankenberg
Test por Antonia Blankenberg, actualizado hace más de 1 año
Antonia Blankenberg
Creado por Antonia Blankenberg hace casi 7 años
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Resumen del Recurso

Pregunta 1

Pregunta
What EU regulation do fire detection and fire alarm systems follow?
Respuesta
  • EN 54
  • EN 50
  • EN 55
  • EN 52

Pregunta 2

Pregunta
What smoke detector is more effective for detecting smouldering fires?
Respuesta
  • Photoelectric
  • Carbon Monoxide
  • Ionisation
  • None of the above

Pregunta 3

Pregunta
Smoke detectors need to be tested every [blank_start]30[blank_end] days and the batteries must be changed every [blank_start]6[blank_end] months.
Respuesta
  • 30
  • 60
  • 90
  • 365
  • 6
  • 3
  • 12
  • 2

Pregunta 4

Pregunta
A B class fire extinguisher would be appropriate to use for which of the following fires?
Respuesta
  • Grease
  • Paper
  • Wood
  • Electrical

Pregunta 5

Pregunta
What kind of smoke detectors constantly give off false alarms?
Respuesta
  • Ionisation
  • Photoelectric
  • Combination
  • Carbon Monoxide

Pregunta 6

Pregunta
At least how many smoke alarms should be in a two-story house?
Respuesta
  • 1
  • 2
  • 3
  • 4

Pregunta 7

Pregunta
How often should a smoke alarm be replaced?
Respuesta
  • 5 years
  • 10 years
  • Only when it breaks
  • Never

Pregunta 8

Pregunta
An ionisation smoke alarm works by ionising the air between 2 [blank_start]electrodes[blank_end] which are positively and negatively charged, this creates a small current inside the chamber.
Respuesta
  • electrodes

Pregunta 9

Pregunta
Heat detectors react slower than smoke detectors in detecting fires.
Respuesta
  • True
  • False

Pregunta 10

Pregunta
Ionisation smoke alarms are generally [blank_start]less[blank_end] reactive than photoelectric smoke alarms.
Respuesta
  • less
  • more

Pregunta 11

Pregunta
What is the most common cause of fire in homes?
Respuesta
  • Cooking
  • Smoking in bedrooms
  • Electrical Equipment
  • Candles

Pregunta 12

Pregunta
Cleaning with a vacuum cleaner to remove particles that will affect smoke alarm performance should be done once a [blank_start]year[blank_end].
Respuesta
  • year

Pregunta 13

Pregunta
What frequency do smoke alarms usually sound at?
Respuesta
  • 3200 Hz
  • 2400 Hz
  • 4100 Hz
  • 1500 Hz

Pregunta 14

Pregunta
Regular smoke alarms can detect carbon monoxide.
Respuesta
  • True
  • False

Pregunta 15

Pregunta
Smoke alarms can be installed on the wall provided they are fitted between [blank_start]300[blank_end]mm and [blank_start]500[blank_end]mm below the ceiling.
Respuesta
  • 300
  • 500
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