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Thinking Through Communication Chapter 3
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- 1listeningthe process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages
social cognitive process - 2hearinga physiological process that occurs when sound waves are translated into electrical impulses and then processed by the central nervous system
- 3Attentionthe process of selectively focusing on certain events in the environment
can be voluntary or involuntary - 4Interpretationgiving incoming stimuli stability, structure and meaning. We use shared social understandings, past experiences, and our knowledge about the world to help us interpret what we see or hear.
- 5cognitive schematainternal representations of objects and sequences of actions
- 6Schema 1: personal prototypesidealized representations of a certain kind of person.
They can color the way we interpret and evaluate messages by affecting expectations. Global categorizations - 7Schema 2: personal constructscharacteristics that we notice on a daily basis about other. Specific descriptors.
- 8Schema 3: scriptsschemata that allows us to interpret sequences of behavior. When we find ourselves in highly scripted situations, we feel confident. When we follow the script, we have no trouble understanding what is going on
- 9chronically accessible constructsconstructs we find important and we use them frequently (can bias our interpretation)
- 10cognitive complexityperson who has large, rich and varied set of personal construct
- 11schematic default optionsdetails that are supplied when actual info is missing
- 12perception checkask your partner if your interpretation is correct
- 13Evaluationwhat's the communicative purpose, judge quality of information, is there any emotionally charged language
- 14god termsso positive that they go unchallenged
- 15devil termsthey express negative values and repel the listener
- 16description of factobservation of state of affairs
- 17inferencepersonal interpretation of meaning behind the described behavior (weight, eating behavior)
- 18empathic listeningshow empathy by paraphrasing to let them know you're listening
- 19paraphrasingrepeat sender's message in your own words
- 20false memorythey're not actual memories but you think you remember them (childhood)
psychological defense mechanisms and social pressures - 21retroactive inhibitionwhen old learning interferes with new learning (example ex boyfriend name)
- 22cognitive response theoristspersuasion theorists
- 23mindless processingrelying on old routines and mental habits to give meaning about the world
- 24mindful processingalert and lively awareness, we think actively about the world, creating new understandings instead of relying on old routines
- 25active listeningletting the partner know you are listening
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- Communication Fichas sobre Thinking Through Communication Chapter 3, creado por Katja Marlene el 05/01/2020.
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- Katja Marlene
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