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Flashcards

Thinking Through Communication Chapter 3

Katja Marlene Communication German 25 cards

Cards in this deck (25)

  1. 1listeningthe process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages
    social cognitive process
  2. 2hearinga physiological process that occurs when sound waves are translated into electrical impulses and then processed by the central nervous system
  3. 3Attentionthe process of selectively focusing on certain events in the environment
    can be voluntary or involuntary
  4. 4Interpretationgiving incoming stimuli stability, structure and meaning. We use shared social understandings, past experiences, and our knowledge about the world to help us interpret what we see or hear.
  5. 5cognitive schematainternal representations of objects and sequences of actions
  6. 6Schema 1: personal prototypesidealized representations of a certain kind of person.
    They can color the way we interpret and evaluate messages by affecting expectations. Global categorizations
  7. 7Schema 2: personal constructscharacteristics that we notice on a daily basis about other. Specific descriptors.
  8. 8Schema 3: scriptsschemata that allows us to interpret sequences of behavior. When we find ourselves in highly scripted situations, we feel confident. When we follow the script, we have no trouble understanding what is going on
  9. 9chronically accessible constructsconstructs we find important and we use them frequently (can bias our interpretation)
  10. 10cognitive complexityperson who has large, rich and varied set of personal construct
  11. 11schematic default optionsdetails that are supplied when actual info is missing
  12. 12perception checkask your partner if your interpretation is correct
  13. 13Evaluationwhat's the communicative purpose, judge quality of information, is there any emotionally charged language
  14. 14god termsso positive that they go unchallenged
  15. 15devil termsthey express negative values and repel the listener
  16. 16description of factobservation of state of affairs
  17. 17inferencepersonal interpretation of meaning behind the described behavior (weight, eating behavior)
  18. 18empathic listeningshow empathy by paraphrasing to let them know you're listening
  19. 19paraphrasingrepeat sender's message in your own words
  20. 20false memorythey're not actual memories but you think you remember them (childhood)
    psychological defense mechanisms and social pressures
  21. 21retroactive inhibitionwhen old learning interferes with new learning (example ex boyfriend name)
  22. 22cognitive response theoristspersuasion theorists
  23. 23mindless processingrelying on old routines and mental habits to give meaning about the world
  24. 24mindful processingalert and lively awareness, we think actively about the world, creating new understandings instead of relying on old routines
  25. 25active listeningletting the partner know you are listening

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Communication Flashcards on Thinking Through Communication Chapter 3, created by Katja Marlene on 05/01/2020.
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Katja Marlene
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