Fichas
consumer studies
Fichas del conjunto (8)
- 1consumersanyone who buys goods or services
- 2what is the difference between goods and services?goods are products that are bought e.g. food, clothes
services are doing work for another usually involving payment e.g. hairdresser, car repair - 3what are needs and wants?"Need" is something that is essential for survival like food, water or shelter. "Want" is something that you don't really need, but if you had it, it could make your life a bit better.
- 4needs and wants change depending on what?age, culture, circumstances
- 5what is a priority?a priority is something you put first and is very important to you.
- 6what are the consumer rights?the right to truthful information,
the right to choose
the right to value for money
the right to safety
the right to redress - 7what is a monopoly?a monopoly happens when there is only one supplier of a product or service i.e. there is no competition e.g. ESB
- 8what is redress?1. Refund
2. Replace
3. Repair
Información
- Descripción
- Junior Cert (consumer studies) Home ec Fichas sobre consumer studies, creado por maireaddewar el 08/10/2013.
- Creado por
- maireaddewar
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