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Organizational change

Amer Zavlan Production Management Master Degree Inglés 15 fichas

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  1. 1What is change management?Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved.
  2. 2What are types of changes ?- Initialized by client
    - Caused by information system developement
  3. 3What are steps in controlling the change ?Set and agree on new goals
    Make plans
    Implement
    Monitor (from here we can go back to making plans or implementations to make corrections)
    Review
  4. 4When is organizational change required ?When there is a need for building a new information system.
  5. 5What are reasons for organizational change ?Business survival
    Improving efficiency
    Competitive advantage
    External factors
  6. 6What should we consider when making an organizational change ?Participants in project (stakeholders)
    Resistance to change
    Organizational culture
  7. 7What are two types of people when it comes to organizational change ?D-type (Danger people, those who think change is dangerous)
    O-type (Opportunity people, those who think change is a new opportunity)
  8. 8What are four types of people when it comes to organizational change ? (2nd classification)Promoters
    Opponents
    Latent opponents
    Potential promoters
  9. 9What are four steps in staffs' resistance to change?Denial
    Resistance
    Exploration
    Confidance
  10. 10What are four types of organizational culture ?Bureaucratic (role) culture
    Individualistic (person) culture
    Task culture
    Power culture
  11. 11Who are participants in organizational change ?Project managers
    Project sponsors
    Team members
    Change control board
  12. 12What are steps in change management process ?Change initiation
    Change evaluation and assignment
    Change assessment
    Change authorization
    Change implementation
    Change monitoring
  13. 13What are phases of implementation ?Concept phase (System definition)
    Design phase (System design)
    Implementation phase (System implementation and integration)
    Translation phase (Transfer to operation)
  14. 14What are some of the approaches for organizational change ?Formal change management
    Work item stacks
    Scrum‘s product backlog strategy
    Work item pools
    No strategy at all
  15. 15What is Enterprise Change Management ?Framework to help with operating multiple agile projects simultaneously.
    Vision of change to motivate positive participation.

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Descripción
Organizational change topic - production management.
Creado por
Amer Zavlan · jun 2015
Actualizado
9 ago 2016
Visitas
141
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