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Chapter 15

Kirstie Fox Business studies GCSE Inglés 11 fichas

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  1. 1Business communicationis the transmission of the information concerning work from one person to another
  2. 2The four typesvisual
    verbal
    written
    Graphical
  3. 3written disadvantages and advantagesA.permany record
    legal document
    accountablilty
    D.slow and time consuming
    legthy and expensive
    loack of personal touch
  4. 4verbal A and DA.Time saving
    More powerful
    cost saving
    D.No record
    Inaccuracy
    Confused speech
    limited use
  5. 5visual A and DA. simple presentation
    popular
    helps in quick decisions
    D.costly
    incomplete method
    wastage of time
    problems for general readers
  6. 6formalwhen the matter is serious and important and you need a written record
  7. 7informalwhen people knos eachother well and people wjo make frequent contact
  8. 8internalsupervisor
    colleagues
    other departments
    reception
  9. 9Externalcustomers
    suppliers
    other companies
    external agencies
  10. 10barries of communicationlanguage
    Illiterate
    time zone
    technology
    signal
    post
    battery
  11. 11how does a business measure its successmarket share
    profits
    customer recogniture
    growth/expansion
    share price
    no. of customers
    customer satifaction

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GCSE Business studies Fichas sobre Chapter 15, creado por Kirstie Fox el 30/11/2016.
Creado por
Kirstie Fox
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