Identifying and Sharing Good Practices

Identifying and Sharing Good Practices

1. Rationale

   • How-to guides
     • provide information
     • Organize content
   • Good practices
     • levels
       • Promises practices
       • Demonstrated practices
       • Replicated practices
     • Elements
       • Connect people with information
       • Learning mechanisms
     • Benefits
       • Replace poor practices
       • Cut costs
       • Minimize organizational knowledge
       • Improve services
       • Reduce rework

2. Caution

   • Do´s
     • Constantly
     • Recognize individuals
     • Monitor usage
   • Don'ts
     • understimate importance of culture
     • Prescreptive about good pratices
     • Quick-fixs solutions

3. Process

   • Steps fpr sharing a good practice
     • Idenitfy user's requirements
     • Discover good practices
     • Document Good Practices
       • include the following
         • Title
         • Profile
         • Context
         • Description
         • Respurces
     • Validate Good Practices
     • Disseminate and Apply
     • Develop a Supporting Infrastructre