Usability Problems

Usability Problems

1. The Problems

   • Pop-ups
     • Dead links
       • Failed Walk-Up-And-Use Design
         • It means that first-time or one-time users can't use it effectively without any prior introduction or training.
       • You lead your users to a dead end and that changes their view on your program
     • Pop-ups interrupt the browsing session of the visitors and require an instant feedback

2. The Problems

   • Baby-Duck-Syndrome
     • User-centered design
       • Readability
         • It describes the degree to which the meaning of text is understandable, based on the complexity of sentences and the difficulty of vocabulary
       • The users needs, interests and behavior do not define the foundation of web-site in terms of site structure, navigation and obtaining the information
     • The result is that users generally prefer systems similar to those they learned on and dislike unfamiliar systems

3. Solutions

   • Record the undesirable outcome
     • Assign a severity rating
       • To fix any problems, you want to separate the catastrophic problems from the cosmetic ones. One of the best ways is to assign a severity rating, but do not assign different rating methods becuase then you'll have different numbers coming out. Just choose one and stick with it
     • By recording the undesirable outcomes of users and then implimenting them into your design, will fix any problems the user had