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The new science of building great teams

1. COMMUNICATION plays a critical role in building successful teams

   • Observable, measurable and learnable skills that productive teams must develop
     • Tone of voice, body position, body language, whom to interact
   • Key elements of communication
     • ENERGY - how team members contribute to a team as a whole
     • ENGAGEMENT - how team members communicate with one another
     • EXPLORATION - how teams communicate with one another
   • Characteristics of successful teams
     • Everyone talks and listens in equal measure, keeping contributions short
     • Members face one another in an energetic way
     • Members periodically explore outside the team and bring information back
     • Members carry on side-conversations within the team
     • Members connect directly with one another, not just with the leader
   • Most valuable form of communication is face-to-face
   • How to apply the data
     • Step 1, Visualization - in order to highlight weaknesses and strengths
       • Step 2, Training - improve performance through iterative visual feedback
         • Step 3, Fine tuning performance - map energy and engagement againts performance metrics
   • The ideal team player
     • They are CHARISMATIC CONNECTORS who circulate actively, engaging people in short & high-energy conversations, democratic with their time, feel confortable approaching other people, listen as much as they talk, connect teammates with one another to spread ideas around, exploratory