Knowledge Work

Knowledge Work

1. Productivity in Knowledge workplace

   • Peter F Drucker
     • Observations
       • What is the task?
       • Automony
       • continuing innovation
       • continuing learning and teaching
       • Quality
       • an Asset

2. Managing KW

   • complex

3. Value of KW

4. Nature of KW

5. 4th Industrial revolution

   • Technology purpose
     • pervasive
     • improvement
     • spawn innovation
   • Specific vs General
     • General
       • personal computing
       • rise of KW
   • Technology & KW
     • London Cabs
       • sat nav
       • uber
       • 'The Knowledge'
       • core competitive advantage is now achilles heel
     • Technology as an enabler for KW
     • Collaboration

6. Pre industrial society

   • hunter/gatherers
   • agriculture

7. Industrial Society

   • manual work
   • cheap labour
   • cheap energy
   • heavy material investment

8. Post Industrial Society

   • sources of wealth
     • information
     • knowledge
     • creativity & Innovation
     • intellectual property
   • can't compete with falling cost of automation