Training & Development

Training & Development

1. What is training?

   • With its focus on excellence, it relates to the knowledge, skills, and attitude that people need to do their current job in its current form, with its current level of responsibility

2. What is development?

   • With its focus on growth, relates to the knowledge, skills, and attitude people need to do their next job or a different form of their current job, usually with a greater responsibility

3. Why is training and development important?

   • Changes in the workplace and the workforce
   • Maintaining competitiveness and improving productivity
   • Regulatory requirements

4. How to make training programs successful?

   • 1. Identify goals
   • 2. Acquire training resources
   • 3. Create a schedule
   • 4. Find a trainer
   • 5. Track progress
   • 6. Encourage feedback

5. Benefits of training

   • Improves morale of employees
   • Less supervision
   • Fewer accidents
   • Chances of promotion
   • Improved productivity

6. How to make training effective for employees?

   • Provide direct employee training
   • Look to optimize employee's strength
   • Encourage employees to share their expertise
   • Expose employees to activities that will foster personal growth
   • Outline processes for new hire
   • Ensure employees fully comprehend the training

7. Types of training

   • On-the-job training
     • Eg. One-on-one instruction
   • Off-the-job training
     • Eg. Classroom Training
   • Distance learning
     • Eg. Role-plays