TRAINING & DEVELOPMENT

TRAINING & DEVELOPMENT

1. Training refers to a planned effort by a company to facilitate learning of job related competencies

2. Development refers to training as well as formal education, job experiences

3. Training process

   • 1) Conducting Needs Assessment
     • 2) Ensuring Employees Readiness for Training
       • 3) Creating a Learning Environment
         • 6) Selecting Training Method
       • 5) Developing an Evaluation Plan
     • 4) Ensuring Transfer of Training
       • 7) Monitoring and Evaluating Program

4. T&D activities are providers by trainers, managers and in-house consultant and employee experts

5. There are 9 forces influencing working and learning

   • a) Economic cycle b) Globalization
     • g) Customer service h) New technology i) High performance work systems
   • c) Increased value placed on intangible assets and human capital d) Focus on link to business strategy
   • e) Changing demographics f) Talent management