Sab7#79 Quality Concepts

Sab7#79 Quality Concepts

1. Gold Planting

   • Refers to giving the customer extra funtionality, higherquality components, extra scope or better performance and the customer might not agree.

2. Prevention Over Inspection

   • The quality must be planned in, not inspected in

3. Marginal Analysis

   • Is looking for the point where the benefits or revenue to be received from improving quality equals the incremental cost to achive that quality

4. Just in time

   • is a suppliers deliver raw materials just when they are needed , thus decreasing inventory to close to zero

5. Continuous Improvement Kaizen

   • Involves continuosly looking for small improvements in quality and includes improving how we handle project manager in a organization

6. Total Quality Management TQM

   • Is a management philosophy who encourages companies and their employees to focus or finding ways to continuously improve the quality of their products and their business

7. Impact of poor quality

   • the consequence of poor quality are: -Increased costs -Decresed profits -Low morale -Low customer satisfaction Increased risk -Rewor schedule delays