BRAINSTORM

BRAINSTORM

1. KNOWLEDGE SHARING

   • ACTORS
     • Sales Team
       • -Finds opportunities -Talks with clients -Collects market information
     • Operations Team
       • -Carries out projects -Provides technical knowledge -Identifies process improvements
   • METHODS
     • -Handover meetings -Lessons learned -Innovation meetings -Cross training -Mentoring
   • BARRIERS
     • -Lack of communication -Promises that cannot be fulfilled -Resistance to change -Lack of time -Weak organizational culture
   • BENEFITS
     • -Better opportunitydetection -Fewer mistakes -Higher customer satisfaction -Innovation-Competitive advantage -Better strategic planning
   • OPPORTUNITY EVALUATION
     • -Financial feasibility -Technical feasibility -Risk assessment -Strategic alignment -Client history