TRAINING&DEVELOPMENT2017

TRAINING&DEVELOPMENT2017

1. UPCINTRO

   • UPCINTRO
   • UPCINTRO CC
   • UPCINTRO SALES
   • UPCINTRO SOHO/B2B

2. LEADERSHIP DEVELOPMENT

   • LEADERSHIP MINIMUM
   • LEADERSHIP WORKSHOPS
     • SITUALTIONAL LEADERSHIP
       • TASKING
         • COACHING SKILLS
           • DELEGATING
     • MOTIVATION
       • EFFECTIVE MEETINGS
         • TIMEMANAGEMENT
           • TEAMWORK
     • FEEDBACK
       • MANAEMENT TALKS
   • LEADERSHIP COACHING
   • FEEDBACK 360

3. SALES SKILLS

   • SALES ACADEMY
   • ONJOB + MENTORING
   • SALES TRAININGS

4. SOFT SKILLS

   • COMMUNICATION SKILLS
     • SATISFIED CLIENT
       • COMMUNICATION STYLES
         • CONFLICT SOLVING
           • NEGOTIATION
   • PERSONAL DEVELOPMENT
     • STRESS MANAGEMENT
       • EMOTIONS
         • CHANGE MANAGEMENT
           • PERSONALITY TYPOLOGY
   • COACHING

5. HARD SKILLS

   • PRODUCT&SERVICES
     • UPC PRODUCTS
     • DEVICES&TECHNIQUE
     • BILLINGS&PROCESSES
   • SYSTEMS
     • DERBY/WIZARD
     • MS OFFICE COURSES
     • INTERNAL APPS

6. ONLINE DEVELOPMENT

   • MANDATORY COURSES
   • REGULAR ONLINE COURSES
   • ONLINE LIBRARY
   • EDUBLOG

7. TALENT PROGRAMS

   • UPC LEADERS
   • UPCMENTOR

8. EXTERNAL EDUCATION

   • ENGLISH COURSES
   • EXTERNAL COURSES ON DEMAND

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