Problem Space

Problem Space

1. identifying usability and user experience goals is a prerequisite to understanding the problem space

   • Assumption
     • taking something for granted when it needs further investigation
   • Claim
     • stating something to be true when it is still open to question
   • Analyzing the Problem Space
     • Problems with an existing product?
       • Which ones?
         • Why?
           • How will you solve them?

2. Interaction Types

   • Instructing
   • Conversing
   • Manipulating
   • Exploring

3. Conceptualizing

   • Orientation
     • specific questions about how model will be understood​
   • Open-minded
     • prevents design teams from becoming narrowly focused early on
   • Common ground
     • allows design teams to establish a set of commonly agreed terms

4. Conceptual Model

   • how a system is organized and operates
     • Metaphors/Analogies
     • Concepts
     • Relationships

5. Interface Metaphors

   • metaphors are considered to be a central component of a conceptual model.
     • Easier Learning
     • Helps understand
     • Innovative
   • Material Metaphor
     • appearance and physical behavior

6. Conceptual Models

   • Interaction
     • what the user is doing when interacting with a system
   • Interface
     • used to support the mode

7. Sources of Inspiration

   • Paradigm
     • Inspiration
     • General approach
   • Visions
     • Research and Development
   • Theory
     • Explanation
   • Models
     • Simplification
   • Framework
     • Concepts
       • Advice

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