Faulty Motherboard & Internal Components

Faulty Motherboard & Internal Components

1. Trying to save or retrieve data from a USB flash drive is slow or not working

   • The current motherboard might not support USB 3.0 or the USB flash drive does not support USB 3.0.
     • Update the motherboard or the USB flash drive so that is supports USB 3.0.

2. After updating the BOIS firmware the computer will not start or boot up

   • The BIOS firmware did not install correctly
     • Contact the motherboard manufacturer to obtain a new BIOS chip

3. The LED on the front of the computer does not work

   • The HDD LED cable is disconnected or loose.
     • Reconnect LED cable to motherboard

4. Built in NIC has stopped working

   • The NIC software has failed
     • Add a new NIC to an open expansion slot

5. Computer doesn't show any video image after installing a new PCIe video card

   • Bios settings are set to only support built in video
     • Disable the built in video in the BIOS settings

6. The new Sound card Doesn't Work

   • The speakers are not connected to the correct jack
   • The audio is muted
   • The sound card is faulty
   • BIOS settings are set to only support on-board sound device
   • Connect the speakers to the correct audio jack
   • Unmute the audio
   • Install a known good sound card
   • Disable the On-Board audio device in the BIOS