DECISIONS, CONCEPT AND COMPONENTS

DECISIONS, CONCEPT AND COMPONENTS

1. INTERACTION

   • AGENT
   • ENVIRONMENT
   • CONTROL SYSTEM

2. DECISION

   • ACTIONS
   • REACTIONS
   • SATISFACTIONS OR CONSEQUENCES
   • EFFECTIVENESS IN DECISIONS
     • EFFICACY
       • Operability
       • Probability
       • Validity
     • RATIONALITY
   • METHODOLOGY FOR DECISION MAKING
     • Different Situations
       • Choice Problem
       • Structuring Problem
     • Elements
       • Actions = A (a1, a2, ... an)
       • Events = S (S1, S2, ... Sn)
       • Consequences = Cij = (ai, Sj)

3. STRATEGIC TOOLS FOR MANAGERIAL DECISION MAKING

   • DOFA ANALYSIS AND DOFA MATRIX
   • GENERIC STRATEGIES
     • According to (Serna, 2000) the following models
       • PORTER'S GENERIC STRATEGIES
         • Differentiation
         • Cost Leadership
         • Approach
       • THE DISCIPLINES OF TREACY AND WIESERMA
         • Operational Excellence
         • Consumer Relations
         • Product Leadership Intimate
       • ANALYSIS OF MARKET GROWTH AND MATRIX PRODUCT – MARKET OF ANSOFF
         • Market Penetration Market
         • Development Product
         • Development
         • Diversification
       • PORTFOLIO AND MATRIX GROWTH ANALYSIS BCG
         • PORTFOLIO GROWTH ANALYSIS
         • BCG MATRIX
   • QUANTITATIVE MATRICES OF STRATEGIC PLANNING
     • EVALUATION MATRIX DL EXTERNAL FACTOR (EFE)
     • INTERNAL FACTOR EVALUATION MATRIX (EFI)
     • COMPETITIVE PROFILE MATRIX (MPC)
     • INTERNAL AND EXTERNAL MATRIX (IE)
     • MAIN STRATEGY MATRIX
     • QUANTITATIVE STRATEGIC PLANNING MATRIX (MPEC)
     • MATRIX OF THE STRATEGIC POSITION AND EVALUATION OF THE ACTION (PEEA)
   • OTHER TOOLS
     • THE OHMAE 5C MODEL
     • PORTER'S VALUE CHAIN MODEL
     • SOFT SYSTEMS MODEL
     • THE BALANCED SCORECARD AND STRATEGIC MAPS
   • BENCHMARKING
     • MAIN CHARACTERISTICS OF BENCHMARKING
       • IT IS A PROCESS
       • IT IS A CONTINUOUS PROCESS
       • SYSTEMATIC PROCESS
       • ITS MAIN PURPOSE
       • ITS APPLICATION SEEKS
     • THE IMPORTANCE OF BENCHMARKING
   • BEER'S MODELS OF VIABLE SYSTEMS
     • Which are distributed as follows
       • Coordination Function or System 2
       • Control Function or System 3
       • Policy Function or System 5
       • Intelligence Function or System 4
       • Implementation Function or System 1
   • THE COMPETITIVE FORCES OF PORTER
     • Categories
       • Threats from substitute products or services
       • Threats by new entrants
       • Bargaining power of suppliers
       • Negotiating power of clients

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