Ford Motor CO

Ford Motor CO

1. About The Company

   • Founded in 1903
   • Designs, develops, manufactures and services cars and trucks
   • Provides services of maintenance, collison, vehicle accessories and extended warranties
   • Present in six continents
   • More than 166000 employees
   • 70 plants worldwide

2. Balanced scorecard system

   • values vs target figures
     • Classiffies in:
       • Green: measures are on or over target
       • Yellow: metrics are under target, but better than last year
       • Red: Results are under target

3. In 2009 improvement opportunnities in: body paintings in Focus Kuga

   • Problem resolution: Six Sigma Black Belt project

4. Development of the project:

   • Team member selection
   • Defining project stakeholders
     • SIPOC analysis
       • results
         • internal group
         • external group
         • mixed group

5. Goals of the project

   • • Reduce costs
     • Improve customer satisfaction
     • Lower environmental impact

6. SIX SIGMA

   • Measure
     • Value stream mapping
     • Statistical measures
     • Cause and effect diagrams
     • Brainstorming
     • Data collection plan
   • Analyze
     • Six potential root causes
     • Factors one, two, four, and five were not significant
     • Factor three, consumption per robot
     • Factor six, application equipment
   • Improve
     • They wanted to
       • improved customer satisfaction
       • reduced costs
       • decreased VOCs
     • Improvement actions identified
       • Replace plastic valves with stainless steel valves
         • Achieve selecting final solutions
       • Achieve selecting final solutions
         • Test result shows a improvement of 45%
       • Check the valves weekly
       • Eliminate the solvent recovery process
         • Rejected
     • Lift robot factor solution
       • Develop a new cleaning program
       • Change the robot process to a manual paint application
       • Upgrade to an electrostatic paint application

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