QUESTIONNAIRES

QUESTIONNAIRES

1. DATA ANALYSIS

   • Define a plan.
   • Review your objectives.
   • Tabulate the data obtained
   • Group respondents into segments
   • Compare responses
   • Define a benchamark
   • Observe trends

2. TYPES

   • DICHOTOMOUS: Where the respondent has two options
   • OPEN: Wheretou can put your own answers
   • ORDINAL-POLYTOMOUS: Where the respondent has more than two ordered options.

3. LIMITATIONS

   • It must an identification number, but it must not contain personal identification of the subject, that is, it must be anonymous

4. DEFINITION

   • Research instrument udes to gather information in an organized manner through a series of questions

5. USES

   • Collect information from a group of people through a series of questions
     • Assess course participants
     • Test employee or candidate skills
     • Evaluate employee performance

6. ISSUES

   • Set bof questions that must be written in a coherent manner, and organized, sequenced and structured, according to a certain plan, so that answers can provide us with all the necessary information