Groups & Teams

Groups & Teams

1. Types of Conflict in groups

   • Intrapersonal Conflict
     • A conflict that occurs within an individual's mind when the values and beliefs of an individual is being wavered
       • psychological conflict involving the individual’s thoughts, values, principles and emotions.
         • can be quite difficult to handle if you find it hard to decipher your inner struggles. It leads to restlessness and uneasiness, or can even cause depression. Once overcomed, personal growth can be attained.
           • Eg. Indians who are vegetarians and come to America and find it very hard to remain vegetarians may question the necessity of the vegetarian philosophy thus causing a conflict in their minds.
   • Interpersonal Conflict
     • involves conflict between two or more individuals and is probably the most common and most recognized conflict.
       • occurs typically due to how people are different from one another, often the results of personality clashes. People with widely different characteristics and attitudes are bound to have views and aims that are inconsistent with the views and aims of others.
         • eg. two managers who are competing for limited capital and manpower resources.
         • calling in a mediator would help so as to have it resolved when it gets too destructive
   • Conflict within Individual and Group/IIntragroup Conflict
     • type of conflict that happens among individuals within a team.
     • Arises arises from interpersonal disagreements. The members of a group may want to remain in the group but at the same time they may disagree with the methods adopted by the group.
       • conflict can be helpful in coming up with decisions, but may also disrupt harmony between members.
   • Intergroup Conflict
     • conflicts that take place between different groups in an organization
       • due to the varied sets of goals and interests of these different groups, most commonly due to the varied nature of different groups.
         • Difference in perception
         • Difference in goals
         • Difference in Decision Making
     • Can improve group's efficiency and effectiveness as members will usually overlook individual differences in an effort to unite against the other side
     • May lose focus of organizational goals
   • Inter-organizational Conflict
     • occurs between organizations which are dependent upon each other in some way.
       • can take place at the individual level or the group level
       • Eg,buyer organizations and supplier organizations about quantity, quality
       • should be properly handled so that it can play a constructive role in achieving the goals of the organization.
         • Important as it may play a great part in business's daily operational tasks