ANALYTICS

ANALYTICS

1. 360 degree view

   • Synonym
     • holistic approach
   • For What
     • to take into account all available and meaningful information

2. Data Management Platform

   • Synonyms
   • For What
     • to extract,integrate and visualize
     • to enable data-driven decision making and analytics
     • to be able to rapidly access and leverage these data assets.
   • DMP Features
     • scalable
     • Hadoop based
   • Data Features
     • diverse and rapidly growing data sources
     • Service providers possess huge amounts of data from diverse sources.
   • Requirement
     • the time to devise a strategy for modernization of the data management environment.
     • Streamline the end-to-end processes for ingesting, reporting and analyzing data

3. Data Management Services

   • For What
     • to help service providers evolve to become data empowered organizations and achieve faster time to insight
     • to modernize and optimizing their technology stacks and processes for cost efficiency.
     • to target individual customer needs with real time data and analytics
       • CONTEXTUAL AND PERSONALIZED CUSTOMER EXPERIENCE
     • Transform data to deliver real-time, actionable business value
       • MORE PRECISE DATA-DRIVEN DECISION-MAKING
     • Reduce costs for data integration, storage and reporting
       • EXTRACT AND STORE LARGE VOLUMES OF DATA FROM DIFFERENT SOURCES
     • Integrate fragmented data to a single and organized version of the truth
       • GAIN ACCESS TO DATA FASTER
     • ADDITIONS
       • Cut costs for data integration, storage and reporting
         • REDUCE DATA MANAGEMENT COSTS
       • Correlate diverse data sources into a rich customer profile to enable analytical applications
         • MAKE DATA-DRIVEN DECISIONS
       • Speeds ‘time to insight’ for your business with best practice prebuilt reports and
         • ACHIEVE FASTER TIME TO INSIGHT
       • Function as a single gateway for the enterprise data warehouse and downstream systems
         • MAINTAIN BUSINESS CONTINUITY
     • ADDITIONS
       • Enables you to be a smarter, data driven business
         • DELIVER THE NEXT PHASE OF YOUR DIGITAL JOURNEY
       • Deliver personalized and contextual experience to customers
         • REVAMP YOUR CUSTOMER ENGAGEMENT
       • Automate processes and actions, leading to better decisions
         • DRIVE EFFICIENCIES BY AUTOMATING DECISION-MAKING PROCESSES
       • Embrace self-learning capabilities into your business processes
         • CONTINUOUS IMPROVEMENT
   • SMART SAYING
     • injecting intelligence into the hearth of your business
     • to transform how service providers operate, the services they offer, and their relationships with customers

4. AMDOCS