Managing Diversity

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Diversity is a new issue

Gender - theoretical equal access

Nationality/Ethnicity - understood perceptions

Physical Disability - not the same as intellectual ability

Sexual Orientation - nobody else's business

Age

Approaching Diversity

Manager's Responses

Parochial - 'only one way' no acknowledgement

Ethnocentric - 'one best way' diversity as a problem

Synergistic - 'a whole new way' diversity as a resource

Why not ignore Diversity?

Ethics - whats normal?

Legal requirements - recognize ethics

Practical Needs - Survival in business

Still, people prefer 'people like us'

Companies Evolution towards Diversity

Huge topic, many perspectives - no one best way

Evolution of Policies - legal, market pressure, moral ethical pressure. pragmatic. strategic pressure

Managing Diversity

Arguments

Marketing

Cost

Problem Solving

Creativity

Different Perspectives

Organisations Flexibility

Needs

Skills, policies to get the best from all

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