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Test

Workforce emotions, values, and ethics

Ron Tampus 26 preguntas

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Preguntas del test (26)

  1. 1The cluster of beliefs, assessed feelinge, and behavioural intentions towards an object
    1. Aattitudes
    2. Bcognitive dissonance
    3. Cdiscrepancy theory
    4. Demotional adaptability
  2. 2A state of anxiety that occurs when an individuals' beliefs, attitudes, intentions, and behaviours are inconsistent with one another
    1. Acognitive dissonance
    2. Bdiscrepancy theory
    3. Cemotional adaptability
    4. Demotional dissonance
  3. 3A theory that partly explains job satisfaction and dissatisfaction in terms of the gap between what a person expects to receive and what is actually received
    1. Adiscrepancy theory
    2. Bcognitive dissonance
    3. Cemotional adaptability
    4. Demotional dissonance
  4. 4A persons ability to adjust emotions naturally to the situational context
    1. Aemotional adaptability
    2. Bemotional dissonance
    3. Ccognitive dissonance
    4. Ddiscrepancy theory
  5. 5Conflict between required and true emotions
    1. Aemotional dissonance
    2. Bemotional adaptability
    3. Ccognitive dissonance
    4. Ddiscrepancy theory
  6. 6The ability to monitor your own and other's emotions, to discriminate among them, and to use the information to guide your thinking and actions
    1. Aemotional intelligence (EQ)
    2. Bemotional labor
    3. Cemotions
    4. Dempathy
  7. 7The effort, planning, and control needed to express organizationaly desired emotions during interpersonal transactions
    1. Aemotional labour
    2. Bemotional intelligence (EQ)
    3. Cemotions
    4. Demotional dissonance
  8. 8Feelings experienced towards an object, person, or event that create a state of readiness
    1. Aemotions
    2. Bempathy
    3. Cemotional labour
    4. Dethics
  9. 9A process motivation theory that explains how people develop perceptions of fairness in the distribution and exchange of resources
    1. Aequity theory
    2. Bempathy
    3. Cdiscrepancy theory
    4. Dethical sensitivity
  10. 10A personal characteristics that enables people to recognize the presence and determine the relative importance of an ethical issues
    1. Aethical sensitivity
    2. Bequity theory
    3. Cdiscrepancy theory
    4. Dempathy

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Management 26
Idioma
English
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