Test
Public Relation Training
Este test tiene tiempo límite, así que se abre en el reproductor de siempre.
Preguntas del test (10)
1Which of the following is true?
- AFacebook is for major updates.
- BFacebook is for quick and major updates.
- CFacebook will not be used by Public Relation Agents.
- DFacebook is for emergency use only by Public Relation Agents.
2Which of the following would be an appropriate way of posting the following update on Facebook?
- AThe Palm Beach Games website will be down for scheduled maintenance on Friday from 8:00am-10:00am CT. We apologize for any inconvenience this may cause!
- BThe PBG website will be down for seduled maintenance on Friday from 8-10 CT. sorry for this!
- CThe PBG website will be down for #maintenance from 8-10am CT Friday.
- DThe palm beach games website will be down for scheduled maintenance on friday from 8:00am-10:00am ct. we apologize for any inconvenience this may cause!
3Which is the appropriate response for responding to the following comment on a social media account?
"The use of that model in Modern Law violates section 13.2.d of US copyright laws. If you do not stop selling Modern Law, you will be hearing from our legal team."- AI apologize for the inconvenience we may have caused to you. Unfortunately, I am not authorized to speak further on this matter due to contract terms and legality reasons. Please contact our legal department at legal@palmbeachgames.com to further discuss this matter. We value all of our clients equally, and wish to resolve any concerns in an efficient manner.
- BWe apologize that Modern law may have mistakenly used or appear to have used a model that would violate your copyright. Please email us, and we will be happy to work with you!
- CI have temporarily stopped sales of Modern Law and have contacted my supervisor. Sorry that we may have done this!
- DPalm Beach Games has not used any copyrighted materials, you are mistaken, but that's not a problem! Happy playing!
- E*Ignore the comment, they will email if it is serious.
4Which email address do you always direct customers to who are upset with service?
- Asocial@palmbeachgames.com
- Bpr@palmbeachgames.com
- Chelp@palmbeachgames.com
- Dlegal@palmbeachgames.com
5Which of the following is a good Tweet to send out?
- ANo one should have to be attacked as you have been #paris. Palm Beach Games stands united with you during this difficult time.
- BHa, check this Modern Law video out by the user MacTown1, It's awesome! youtube.com/videourl
- Cdid you see the news today? we made the #IGN website. ign.com/articleurl
- DOn the evening of 13 November 2015, a series of coordinated terrorist attacks—consisting of mass shootings, suicide bombings and hostage-taking—occurred in Paris, France. This was a terrible tragedy. Palm Beach Games supports France during this difficult time. We encourage all our followers to take a moment of silence today.
6Public Relation Agents are directly supervised by Human Resource officials.
- AVerdadero
- BFalso
7Public Relation Agents work primarily on:
- AFacebook and Twitter
- BFacebook
- CFacebook, Twitter, YouTube, Google+
- DFacebook, Twitter, YouTube
8Public Relation Agents must be ___ in their publications:
[Check all that apply:]- ABe proffesional
- BBe clean
- CBe appealing
- DBe emotional
9Public Relation Agents will not respond to the media and the public.
- AVerdadero
- BFalso
10Public Relation Agents are officially authorized to represent Palm Beach Games on external sources.
- AVerdadero
- BFalso
Información
- Descripción
- This quiz must be passed with a score of 80% in order to complete the required Customer Service Agent training. Read every question carefully, and read all the answers before responding. Always pick the best answer(s) when promoted. This is an open-note quiz, but is timed!
- Autor
- Jake Johnson
- Idioma
- English
- Visitas
- 164
- Etiquetas
- Valoración
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