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MGT chapter 15

Bailey N 25 preguntas

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Preguntas del test (25)

  1. 1_____ is the process by which individuals attend to, organize, interpret, and retain information from their environments.
    1. APerception
    2. BParticipative communication
    3. CActive hearing
    4. DPassive hearing
    5. EApprehension
  2. 2Which of the following causes people exposed to the same information to often disagree about what they saw or heard?
    1. AStraightforward communication
    2. BDefensive bias
    3. CPerceptual filter
    4. DEmpathetic listening
    5. EAntagonism
  3. 3Which of the following statements about perception and perceptual filters is true?
    1. APeople organize and interpret what they pay attention to similarly
    2. BPeople perceive according to experience-based differences.
    3. CPeople are unaffected by differences in stimuli.
    4. DPeople remember things similarly.
    5. EPeople can perceive only similar things.
  4. 4The steps in the basic perception process, in order, are _____
    1. Aattention, decision, intention, and action
    2. Borganization, attention, interpretation, retention
    3. Cinterpretation, attention, organization, action
    4. Dattention, interpretation, organization, retention
    5. Eattention, organization, interpretation, retention
  5. 5In the perception process, _____ is the process of noticing or becoming aware of particular stimuli.
    1. Aretention
    2. Battention
    3. Corganization
    4. Dinterpretation
    5. Eactivation
  6. 6_____ is the tendency to notice and accept objects and information consistent with our values, beliefs, and expectations, while ignoring or screening out inconsistent information.
    1. AFundamental attribution error
    2. BSelective evaluation
    3. CClosure
    4. DDefensive bias
    5. ESelective perception
  7. 7_____ states that we all have a basic need to understand and explain the causes of other people's behavior.
    1. AAttribution theory
    2. BTheory of empathetic reinforcement
    3. CCausality theory
    4. DPrinciple of consideration
    5. EBehavioral reflection principle
  8. 8Lopez was injured at work when he slips and falls at a construction site. However, his coworkers assumed the accident was due to improper flooring. According to attribution theory, Lopez's coworkers interpreted the incident with a _____.
    1. Aculpability bias
    2. Bproactive perceptual error
    3. Creactive perception error
    4. Ddefensive bias
    5. Efundamental attribution error
  9. 9According to attribution theory, _____ makes managers more likely to attribute workers' problems or failures to internal rather than external causes.
    1. Athe defensive bias
    2. Bthe self-serving attribution bias
    3. Cthe fundamental attribution error
    4. Dclosure
    5. Ecognitive dissonance
  10. 10When things go wrong in the workplace, workers are more likely to attribute their problems to _____, while managers are more likely to attribute those same workers' problems to _____.
    1. Aexternal causes; internal causes
    2. Bthe fundamental attribution error; the defensive bias
    3. Cinternal causes; external causes
    4. Dextrinsic reinforcers; intrinsic reinforcers
    5. Eintrinsic reinforcers; extrinsic reinforcers

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Management chapter 15 quiz
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English
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