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Question	Answer
¿What is a Business Letter?	A Business Letter may be defined as a media or means through which views are expressed.
Mentions some parts of the bussines letter	Some parts are: 1-The letterhead. 2-The date. 3-The message. 4-The signature. 5-The saludation.
¿What are the inner features?	Simplicity, clarity, accuracy, completeness, relevance, neatness, courtesy. Applying all these features, a business letter is written.
¿What are the outer features?	Refers to the appearance of the letter. Quality of paper, color of the paper, size of the paper, folding of letter, envelope.
¿What is Business Correspondence?	Is the exchange of information in a written format for the process of business activities.
How should be the language of a commercial document?	Should be clear, concise, coherent and grammatically correct.
Mentions and explain two types of Business Correspondence?	1. Email: is the least formal method of business communication, usually done in a conversational style. 2. Memorandum: used for internal communication and addressed to other employees within an organization.
¿What's the importance of Business Correspondence?	Business correspondence is important because it enables a business to maintain a proper relationship with its stakeholders and customers.

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	Created by m.aria1021 almost 8 years ago