7516084
Description
Flashcards by olga lopez, updated more than 1 year ago
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Created by olga lopez
about 7 years ago
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| Question | Answer |
| Recepción (3) | Reservations clerks, Reception desk, front desk |
| Puesto de trabajo | Station |
| Corto de personal | Short-staffed |
| Inmediatamente (3) | Straightaway, at once, right away |
| Tratar con quejas (2) | Handle/ Deal with complaints |
| Dar una disculpa | Make an apology |
| Reservar una habitación | Hold a room |
| Despedida | Farewell |
| Lo lamento/ Me temo que... | I regret/ I´m afraid (Sin of) |
| Dpto de atención al cliente | Guest service department Service customer department Customer care service |
| Llave de las habitaciones | Key card |
| Depósito (dinero) | Deposit |
| Cena | Supper |
| Hotel asociado | Sister hotel |
| Botones | Bellboy / Porter |
| Sala o salón (2) | Lounge / Living room |
| Rellena este documento con tus datos personales | Fill in this form with your personal details |
| Equipaje | Luggage |
| Pasillo (2) | Hallway / Corridor |
| Guardería | Children garden |
| Hall, entrada (3) | Foyer, entrance & hall |
| Overnight | por una noche |
| servicio de mensajería | Delivery service |
| Técnico / Servicio técnico | Technician / Service engineer |
| Datáfono | Dataphone |
| Liquidar | To settle |
| Expedir | to issue |
| Cargos | Charges |
| Saldo | Balance |
| Recibo o cupón | Voucher |
| Factura | Invoice |
| Comprobante | Slip |
| Desglosado | Itemized |
| Recibo de iva | VAT receipt |
| Consultas (de facturas) | queries |
| billetes monedas tipos de monedas | bank notes coins currency |
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