BABOK 3 - Techniques & Purposes

Giovanni Basso
Flashcards by Giovanni Basso, updated more than 1 year ago More Less
Giovanni Basso
Created by Giovanni Basso over 1 year ago


Front: the purpose of a business analysis technique. Back: the name of the technique.

Resource summary

Question Answer
Used to define the requirements, outcomes, or conditions that must be met in order for a solution to be considered acceptable to key stakeholders. Measures used to assess a set of requirements in order to choose between multiple solutions. Acceptance & Evaluation Criteria
Used to record, track, and prioritize remaining work items. Backlog Management
Used to manage performance in any business model, organizational structure, or business process. Balance Scorecard
Conducted to improve organizational operations, increase customer satisfaction, and increase value to stakeholders. Benchmarking & Market Analysis
A way to foster creative thinking about a problem. Its aim is to produce numerous new ideas, and to derive from them themes for further analysis. Brainstorming
Provides a framework for scoping and planning by generating a shared understanding of outcomes, identifying alignment with strategy, and providing a scope and prioritization filter. Business Capability Analysis
A justification for a course of action based on the benefits to be realized by using the proposed solution, as compared to the cost, effort, and other considerations to acquire and live with that solution. Business Cases
Describes how an enterprise creates, delivers, and captures value for and from its customers. Business Model Canvas
Used to identify, express, validate, refine, and organize the rules that shape day-to-day business behaviour and guide operational business decision making. Business Rule Analysis
Encourages participants in an elicitation activity to collaborate in building a joint understanding of a problem or a solution. Collaborative Games
Used to organize the business vocabulary needed to consistently and thoroughly communicate the knowledge of a domain. Concept Modelling
Used to standardize a definition of a data element and enable a common interpretation of data elements. Data Dictionary
Show where data comes from, which activities process the data, and if the output results are stored or utilized by another activity or external entity. Data Flow Diagrams
Used to improve decision making by finding useful patterns and insights from data. Data Mining
Describes the entities, classes or data objects relevant to a domain, the attributes that are used to describe them, and the relationships among them to provide a common set of semantics for analysis and implementation. Data Modelling
Formally assesses a problem and possible decisions in order to determine the value of alternate outcomes under conditions of uncertainty. Decision Analysis
Shows how repeatable business decisions are made. Decision Modelling
Used to elicit business analysis information, including contextual understanding and requirements, by examining available materials that describe either the business environment or existing organizational assets. Document Analysis
Used by business analysts and other stakeholders to forecast the cost and effort involved in pursuing a course of action. Estimation
Used to understand the financial aspects of an investment, a solution, or a solution approach. Financial Analysis
A means to elicit ideas and opinions about a specific product, service, or opportunity in an interactive group environment. The participants, guided by a moderator, share their impressions, preferences, and needs. Focus Grops
Helps manage complexity and reduce uncertainty by breaking down processes, systems, functional areas, or deliverables into their simpler constituent parts and allowing each part to be analyzed independently. Functional Decomposition
Defines key terms relevant to a business domain. Glossary
Used to identify where, what, why, when, how, and for whom information is exchanged between solution components or across solution boundaries. Interface Analysis
A systematic approach designed to elicit business analysis information from a person or group of people by talking to the interviewee(s), asking relevant questions, and documenting the responses. It can also be used for establishing relationships and building trust between business analysts and stakeholders in order to increase stakeholder involvement or build support for a proposed solution. Interviews
Used to capture and assign responsibility for issues and stakeholder concerns that pose an impact to the solution. Item Tracking
Used to compile and document successes, opportunities for improvement, failures, and recommendations for improving the performance of future projects or project phases. Lessons Learned
Used to measure the performance of solutions, solution components, and other matters of interest to stakeholders. Metrics & KPIs
Used to articulate and capture thoughts, ideas, and information. Mind Mapping
Examines the requirements for a solution that define how well other requirements must perform. It specifies criteria that can be used to judge the operation of a system rather than specific behaviours of the system. Non-Functional Req. Analysis
Used to elicit information by viewing and understanding activities and their context. It is used as a basis for identifying needs and opportunities, understanding a business process, setting performance standards, evaluating solution performance, or supporting training and development. Observation
Used to describe the roles, responsibilities, and reporting structures that exist within an organization and to align those structures with the organization's goals. Organizational Modelling
Provides a framework for business analysts to facilitate stakeholder decisions and to understand the relative importance of business analysis information. Prioritization
Assesses a process for its efficiency and effectiveness, as well as its ability to identify opportunities for change. Process Analysis
Used to show how work is carried out and is a foundation for process analysis. Process Modelling
Used to elicit and validate stakeholder needs through an iterative process that creates a model or design of requirements. It is also used to optimize user experience, to evaluate design options, and as a basis for development of the final business solution. Prototyping
Used to evaluate the content of a work product. Reviews
Identifies areas of uncertainty that could negatively affect value, analyzes and evaluates those uncertainties, and develops and manages ways of dealing with the risks. Risk Analysis & Management
Used to ensure coverage of activities by denoting responsibility, to identify roles, to discover missing roles, and to communicate results of a planned change. Roles & Permissions Matrix
Used to identify and evaluate the underlying causes of a problem. Root Cause Analysis
Define the nature of one or more limits or boundaries and place elements inside or outside those boundaries. Scope Modelling
Used to model the logic of usage scenarios by showing the information passed between objects in the system through the execution of the scenario. Sequence Diagrams
Assist the business analyst in analyzing stakeholders and their characteristics. This analysis is important in ensuring that the business analyst identifies all possible sources of requirements and that the stakeholder is fully understood so decisions made regarding stakeholder engagement, collaboration, and communication are the best choices for the stakeholder and for the success of the initiative. Stakeholder List, Map, or Personas
Used to describe and analyze the different possible states of an entity within a system, how that entity changes from one state to another, and what can happen to the entity when it is in each state. State Modelling
Used to elicit business analysis information — including information about customers, products, work practices, and attitudes — from agroup of people in a structured way and in a relatively short period of time. Survey or Questionnaire
A simple yet effective tool used to evaluate an organization's strengths, weaknesses, opportunities, and threats to both internal and external conditions. SWOT Analysis
Describes how a person or system interacts with the solution being modeled to achieve a goal. Use Cases & Scenarios
A small, concise statement of functionality or quality needed to deliver value to a specific stakeholder. User Stories
Assesses the ability of a vendor to meet commitments regarding the delivery and the consistent provision of a product or service. Vendor Assessment
Bring stakeholders together in order to collaborate on achieving a predefined goal. Workshops
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