14871755
Description
Flashcards by Rachel Ivan, updated more than 1 year ago
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Created by Rachel Ivan
over 5 years ago
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| Question | Answer |
| Mental Model | Basically a general person's idea of what something should be according to their previous life experiences. |
| Conceptual Model | A real life version of something which is intentionally designed by trial & research. |
| One more thing. | If your users would not have a mental model or if you want to teach them a new model, then you should train them. |
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