Flashcards
SD - Overcoming Objections
Cards in this deck (3)
- 1Objections arise because the customer doesn't feel a need or is still unsure of a product's value. Pick a product and brainstorm on uncertainty. Then, create benefit statements that counter each objection and turn the key from Uncertainty to Confidence.Do the benefit statements work?
Practice each statement in a role-play scenario with your trainer to help you see how to execute them in real time. - 2Objections arise because the customer doesn't feel a need or is still unsure of a product's value. Pick a product and brainstorm on why customers think they don't need the product. Then, create benefit statements that counter each objection and turn the key from "Don't Need" to "Must Have".Do the benefit statements work?
Practice each statement in a role-play scenario with your trainer to help you see how to execute them in real time. - 3Objections arise because the customer doesn't feel a need or is still unsure of a product's value. Pick a product and brainstorm on cost objections. Then, create benefit statements that counter each objection and turn the key from Cost to Value.Do the benefit statements work?
Practice each statement in a role-play scenario with your trainer to help you see how to execute them in real time.
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- Home Depot Smart Home Wiki Flashcards on SD - Overcoming Objections, created by AdminSupport OneSource on 12/09/2018.
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- AdminSupport OneSource
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