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Flashcards

Chapter 9: Project Human Resource Management

Technology Technology CIS 4375 English 61 cards

Cards in this deck (61)

  1. 1_____ involves assigning the needed personnel to work on the project. a. Planning human resource management b. Developing the project team c. Acquiring the project team d. Managing the project teamc. Acquiring the project team
  2. 2Key outputs of _____ process are project staff assignments, resource calendars, and project management plan updates. a. managing the project team b. acquiring the project team c. developing the project team d. planning the human resource planb. acquiring the project team
  3. 3_____ involves building individual and group skills to enhance project performance. a. Developing the human resource plan b. Developing the project team c. Acquiring the project team d. Managing the project teamb. Developing the project team
  4. 4The main outputs of the _____ process are team performance assessments and enterprise environmental factors updates. a. managing the project team b. acquiring the project team c. developing the project team d. human resource planningc. developing the project team
  5. 5_____ involves tracking team member performance, motivating team members, providing timely feedback, resolving issues and conflicts, and coordinating changes to help enhance project performance. a. Developing the human resource plan b. Developing the project team c. Acquiring the project team d. Managing the project teamd. Managing the project team
  6. 6The acquiring of the project team is a subprocess associated with the _____ process of project human resource management. a. executing b. controlling and monitoring c. planning d. initiatinga. executing
  7. 7_____ a highly respected psychologist, rejected the dehumanizing negativism of psychology and proposed the hierarchy of needs theory. a. Sigmund Freud b. Abraham Maslow c. Carl Jung d. Philip Zimbardob. Abraham Maslow
  8. 8The highest level of needs in Maslow’s structure is referred to as a _____ need. a. deficiency b. growth c. safety d. physiologicalb. growth
  9. 9The bottom four needs in Maslow’s structure are referred to as _____ needs. a. self-actualization b. deficiency c. safety d. growthb. deficiency
  10. 10At the bottom of Maslow’s structure are _____ needs. a. esteem b. self-actualization c. physiological d. socialc. physiological
  11. 11_____ is at the top of Maslow’s hierarchy of needs. a. Esteem b. Self-actualization c. Physiological d. Socialb. Self-actualization
  12. 12Recognizing an employee as the “Star Performer of the Month” would be satisfying the _____ need of the Maslow’s hierarchy of needs. a. esteem b. self-actualization c. physiological d. safetya. esteem
  13. 13_____ is best known for distinguishing between motivational factors and hygiene factors when considering motivation in work settings. a. Frederick Herzberg b. David McClelland c. Abraham Maslow d. Douglas McGregora. Frederick Herzberg
  14. 14According to Herzberg, which of the following is a motivational factor? a. Recognition b. Salary c. Training d. Health benefitsa. Recognition
  15. 15People with a high need for _____ seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile. a. affiliation b. security c. power d. achievementd. achievement
  16. 16According to McClelland’s acquired-needs theory, people with a high need for _____ desire harmonious relationships with other people and need to feel accepted by others. a. affiliation b. self-actualization c. power d. achievementa. affiliation
  17. 17According to McClelland’s acquired-needs theory, people who need personal _____ want to direct others and can be seen as bossy. a. affiliation b. advancement c. power d. achievementc. power
  18. 18The _____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story. a. RAM b. MBTI c. TAT d. RACIc. TAT
  19. 19_____ is best known for developing Theory X and Theory Y. a. Frederick Herzberg b. David McClelland c. Abraham Maslow d. Douglas McGregord. Douglas McGregor
  20. 20Managers who follow _____ assume that the average worker wants to be directed and prefers to avoid responsibility. a. Theory Z b. Theory X c. Theory Y d. Theory Kb. Theory X
  21. 21_____ emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers. a. Theory W b. Theory X c. Theory Y d. Theory Zd. Theory Z
  22. 22According to Thamhain and Wilemon, _____ is the legitimate hierarchical right to issue orders. a. authority b. achievement c. expertise d. self-actualizationa. authority
  23. 23According to Thamhain and Wilemon, _____ is the ability to improve a worker’s position. a. penalty b. assignment c. expertise d. promotiond. promotion
  24. 24_____ involves using punishment, threats, or other negative approaches to get people to do things they do not want to do. a. Legitimate power b. Coercive power c. Reward power d. Referent powerb. Coercive power
  25. 25_____ involves using incentives to induce people to do things. a. Legitimate power b. Coercive power c. Reward power d. Referent powerc. Reward power
  26. 26_____ is based on an individual’s personal charisma. a. Legitimate power b. Coercive power c. Reward power d. Referent powerd. Referent power
  27. 27Taking time to renew oneself physically, spiritually, mentally and socially is a. empathic mirroring b. sharpening the saw c. synergizing d. thinking win/winb. sharpening the saw
  28. 28The capacity to understand the motivations, intentions and desires of others is a. emotional intelligence b. intrapersonal intelligence c. interpersonal intelligence d. human intelligencec. interpersonal intelligence
  29. 29_____ refers to matching certain behaviors of the other person. a. Empathic listening b. Rapport c. Synergy d. Mirroringd. Mirroring
  30. 30When an organization needs a new direction, the ________ leadership style is appropriate. a. commanding b. democratic c. pacesetting d. visionaryd. visionary
  31. 31The first step in the framework for defining and assigning work is _____. a. defining how the work will be accomplished b. breaking down the work into manageable elements c. finalizing the project requirements d. assigning work responsibilitiesc. finalizing the project requirements
  32. 32A(n) _____ is a column chart that shows the number of resources assigned to a project over time. a. responsibility assignment matrix b. resource histogram c. RACI charts d. organizational breakdown structureb. resource histogram
  33. 33_____ refers to the amount of individual resources an existing schedule requires during specific time periods. a. Resource loading b. Resource leveling c. Resource histogram d. Resource logsa. Resource loading
  34. 34_____ is a technique for resolving resource conflicts by delaying tasks. a. Resource loading b. Resource leveling c. Resource allocation d. Resource histogramb. Resource leveling
  35. 35In the Tuckman model, _____ occurs as team members have different opinions as to how the team should operate. a. performing b. norming c. forming d. stormingd. storming
  36. 36In the Tuckman model, _____ occurs when the emphasis is on reaching the team goals, rather than working on team process. a. performing b. norming c. forming d. storminga. performing
  37. 37In the MBTI, the _____ dimension relates to the manner in which you gather information. a. Extrovert/Introvert b. Thinking/Feeling c. Judgment/Perception d. Sensation/Intuitiond. Sensation/Intuition
  38. 38Psychologist David Merril describes _____ as reactive and task-oriented. a. “Expressives” b. “Drivers” c. “Analyticals” d. “Amiables”c. “Analyticals”
  39. 39According to Blake and Mouton, project managers who use the _____ method use a give-and take-approach to resolving conflicts. a. smoothing b. forcing c. confrontation d. compromised. compromise
  40. 40According to Lencioni, which of the following qualities is present in organizations that succeed? a. Commitment b. Autonomy c. Accountability d. Teamworkd. Teamwork
  41. 41Extrinsic motivation causes people to participate in an activity for their own enjoyment. a. True b. FalseFALSE
  42. 42Maslow’s hierarchy of needs states that people’s behaviors are guided or motivated by a sequence of needs. a. True b. FalseTRUE
  43. 43Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above. a. True b. FalseFALSE
  44. 44According to Herzberg, hygiene factors such as larger salaries, more supervision, or a more attractive work environment would motivate workers to do more if present. a. True b. FalseFALSE
  45. 45People who need institutional power or social power want to organize others to further the goals of the organization. a. True b. FalseTRUE
  46. 46Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives. a. True b. FalseFALSE
  47. 47. Assignment, budget, promotion, money, and penalty influence bases are automatically available to project managers as part of their position. a. True b. FalseFALSE
  48. 48Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed. a. True b. FalseTRUE
  49. 49Legitimate power involves using personal knowledge and expertise to get people to change their behavior. a. True b. FalseFALSE
  50. 50According to Covey, project managers must use a win/lose approach in making decisions. a. True b. FalseFALSE
  51. 51A responsibility assignment matrix (RAM) is a matrix that maps the work of the project as described in the OBS to the people responsible for performing the work as described in the WBS. a. True b. FalseFALSE
  52. 52A RAM is used only to assign detailed work activities. a. True b. FalseFALSE
  53. 53A staffing management plan describes when and how people will be added to and taken off the project team. a. True b. FalseTRUE
  54. 54Resource leveling results in fewer problems for project personnel and accounting departments. a. True b. FalseTRUE
  55. 55In the Tuckman model, storming occurs when team members have different opinions for how the team should operate. a. True b. FalseTRUE
  56. 56The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people (extroverts) or from inside themselves (introverts). a. True b. FalseTRUE
  57. 57In the Social Styles Profile team building activity, drivers are reactive and people-oriented. a. True b. FalseFALSE
  58. 58Project managers should always reward people who work overtime. a. True b. FalseFALSE
  59. 59The forcing mode is one in which the project manager deemphasizes or avoids areas of differences and emphasizes areas of agreement. a. True b. FalseFALSE
  60. 60Project managers must try to avoid conflict at all costs as all conflict within groups is bad. a. True b. FalseFALSE
  61. 61Microsoft Project 2010 does not lend itself to project human resource management. a. True b. FalseFALSE

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CIS 4375 Flashcards on Chapter 9: Project Human Resource Management, created by Technology Technology on 02/10/2018.
Created by
Technology Technology · Oct 2018
Updated
Oct 2, 2018
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