Health and Social Care - Unit 2

Question	Answer
Self-referral	A self-referral is where the patient can refer themselves to a care professional without having to see anyone else first. This can be done over the phone, face-to-face or online
Third-party referral	A third-party referral is when an individual contacts the care professional on behalf of another individual. This could be because the individual is unable to contact the care professional
Professional referral	A professional referral is where a care professional refers an individual to another care professional
Physical barriers	These are objects that prevent an individual from getting where they must go. For example, a wheelchair user is unable to enter a building because the doorway is too narrow, or there are steps that mean they can’t get into the entrance
Psychological barriers	This barrier affects the way an individual will think about a service. For example, an individual may have a fear of a dentist so not want to visit the dentist, even if they need to. If an individual feels unwell but they are worried about finding out what is wrong, they may avoid seeking help from their GP
Financial barriers	This is to do with how much it may cost to access a service, for example how much it costs to get there or how much the medication might cost. An individual may not be able to afford to receive the support they need
Geographic barriers	This is to do with the location the individual is in. For example, they may live too far and not be able to reach the care that they need. Transport can also not help if a bus, for example, only comes once every hour
Cultural and language barriers	This is about the language used to describe a service. If the service is only provided in English, non-English speakers won't be able to receive this service. And if the care professional only uses specialist language to describe the service, it can confuse people and make them not want it
Resource barriers	If resources aren't available to be received by each individual who needs them, then they may need to wait until there is enough for them all but this can take a lot of time
Primary health care	Care provided by doctors, dentists and opticians
Secondary health care	Care which includes most hospital services, normally accessed by a GP referral
Tertiary health care	Specialist and often complex care provided in highly specialised units and hospitals
NHS Foundation Trusts	Health services largely financed by the government that manage the delivery of hospital services
Palliative care	Specialist care for people with serious illnesses, which aims to provide relief from symptoms and to reduce stress for patients and their families For example, Macmillan Nurses
Morbidity	The levels of ill health in the population
Mortality	The rates of death
Public sector	The public sector is usually comprised of organisations that are owned and operated by the government and exist to provide services for its citizens
Charitable organisation	A charitable organisation or charity is non-profit (NPO) whose primary objectives are philanthropy and social well-being
Public organisation	The private sector is the part of a country's economic system that is run by individuals and companies, rather than the government. Most private sector organisations are run with the intention of making profit. The segment of the economy under control of the government is known as the public sector

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Health and Social Care - Unit 2

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	Created by Robyn Green over 5 years ago