Applied Enterprise Management

Description

Flashcards on Applied Enterprise Management, created by kgallagher on 16/12/2014.
kgallagher
Flashcards by kgallagher, updated more than 1 year ago
kgallagher
Created by kgallagher over 9 years ago
164
0

Resource summary

Question Answer
What was the leading case for the 'Law of Tort'? “Donoghue v Stevenson"
What was bought from the shop? Bottle of ginger beer
Who was the shop owner? Stevenson
Who bought the ginger beer? Friend gave it to Donoghue
What was found in the bottle? Decomposed snail
Why didn't the shop keeper notice it? It was a coloured bottle
Where did 'duty of care' come into the case Stevenson the owner of the shop, had a duty of care to sell products that were of a certain quality, ie a duty of care to ensure his customers were not taken ill from his produce
Why was this case important? This case created the 'Law of Tort' and now all employers have a duty of care to their employees and customers
What is the law of tort? An act that injures someone, in some way and therefore the injured person could sue the wrongdoer for damages
As an employer, what would you have to do to ensure you are not negligent of your duty of care? Any example where you have a duty of care - eg provide suntan cream for employees to prevent skin cancer, provide adequate training for machinery to prevent injuries etc
True or False: A mortgage is a short-term loan False: A mortgage is a long-term loan taken out for approximately 25-30years
True or False: A mortgage has a low interest rate True: There is a low interest rate as you pay it back over a longer period of time
What is a secured loan? A loan taken out using an asset (eg a car, house) as security in case you cannot pay the amount back
What is the difference between leasing a car or having one on hire purchase? A lease means that you pay for it monthly but don't get to keep it at the end, hire-purchase means that you pay slightly more per month, but get to keep the car in the end
True or False: An overdraft is a long-term loan False, An overdraft is a short-term loan as you could be asked to pay it back by the bank at any time
What does PESTLE stand for? Political, Economic, Social, Technological, Legal, Environmental
According to Kotler et al (2001), 'Needs recognition' is what? The point at which you realise you need a new product, eg you have broken something, or you need a bigger car etc
According to Kotler, what is 'Information search'? Cnsumers search for information about the products that may satisfy the need. Sources generally include personal recommendation and internet, media advertising, trade magazines
According to Kotler, what is 'Evaluation of Alternatives'? What are the benefits of other alternatives, you would also need to consider how much you want to spend at this point too
According to Kotler, what is 'Purchase Decision'? Ths includes the brands, the location of the supplier, why they were chosen over other suppliers. If online then how was the supplier / delivery method chosen.
According to Kotler, what is 'Post-purchase behaviour'? Did the product met their expectations? Were they happy with the purchase and supplier, would they recommend to friends or would they purchase from the supplier again?
Name three advantages of employing someone directly? Some examples..More reliable as they will have contracted hours and days, you can train them to how you would like the job done, can manage other staff
Give three disadvantages of employing someone directly Some examples...Have to pay holiday pay, sick pay, maternity/paternity pay, would come to work even if it wasn't very busy
How much do you pay someone on statutory maternity leave? 90% of average wage for 1st 6 weeks £138.18 or 90% of your average earnings (whichever is lower) for the next 33 weeks
If you employ someone directly, how much National Insurance do you have to pay to the Inland Revenue? 12% goes to the Inland Revenue, meaning that it costs you 12% more to employ someone directly compared to have a self-employed person
What information goes at the top of a Profit and Loss statement? TRADING AND PROFIT AND LOSS ACCOUNT 'Company Name' FOR THE YEAR ENDED (date)
What is the first entry on a P&L statement? Sales
What is the calculation for 'Cost of Goods Sold?' Opening stock + Purchases - Closing stock
What is the calculation for Gross Profit? Sales - Cost of Goods Sold
What is the calculation for Net Profit? Gross Profit - Expenses (including wages and directors remuneration)
Show full summary Hide full summary

Similar

Mind Maps Essay Template
linda_riches
Spanish Questions
Niat Habtemariam
Periodicity
hanalou
Spanish: Grammar 3.2
Selam H
GCSE English Literature: Of Mice and Men
mia.rigby
Vectors
Andrea Leyden
Main People in Medicine Through Time
Holly Bamford
A-level English Language Power & Gender Theories
Libby Shaw
Science Additional B3 - Animal and Plant Cells Flashcards
Stirling v
AN ECONOMIC OVERVIEW OF IRELAND AND THE WORLD 2015/16
John O'Driscoll
PSBD New Edition
Ps Test