Flashcards
Organizational change
Cards in this deck (15)
- 1What is change management?Change management is a structured approach for ensuring that changes are thoroughly and smoothly implemented, and that the lasting benefits of change are achieved.
- 2What are types of changes ?- Initialized by client
- Caused by information system developement - 3What are steps in controlling the change ?Set and agree on new goals
Make plans
Implement
Monitor (from here we can go back to making plans or implementations to make corrections)
Review - 4When is organizational change required ?When there is a need for building a new information system.
- 5What are reasons for organizational change ?Business survival
Improving efficiency
Competitive advantage
External factors - 6What should we consider when making an organizational change ?Participants in project (stakeholders)
Resistance to change
Organizational culture - 7What are two types of people when it comes to organizational change ?D-type (Danger people, those who think change is dangerous)
O-type (Opportunity people, those who think change is a new opportunity) - 8What are four types of people when it comes to organizational change ? (2nd classification)Promoters
Opponents
Latent opponents
Potential promoters - 9What are four steps in staffs' resistance to change?Denial
Resistance
Exploration
Confidance - 10What are four types of organizational culture ?Bureaucratic (role) culture
Individualistic (person) culture
Task culture
Power culture - 11Who are participants in organizational change ?Project managers
Project sponsors
Team members
Change control board - 12What are steps in change management process ?Change initiation
Change evaluation and assignment
Change assessment
Change authorization
Change implementation
Change monitoring - 13What are phases of implementation ?Concept phase (System definition)
Design phase (System design)
Implementation phase (System implementation and integration)
Translation phase (Transfer to operation) - 14What are some of the approaches for organizational change ?Formal change management
Work item stacks
Scrum‘s product backlog strategy
Work item pools
No strategy at all - 15What is Enterprise Change Management ?Framework to help with operating multiple agile projects simultaneously.
Vision of change to motivate positive participation.
Information
- Description
- Organizational change topic - production management.
- Created by
- Amer Zavlan · Jun 2015
- Updated
- Aug 9, 2016
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- 141
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