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Flashcards

SOP and SEP

Aline Araujo Safety procedures Portuguese 72 cards

Cards in this deck (72)

  1. 1What's the first thing we do after arriving at the aircraft?Remove IDs, Hi-vis and stow crew baggage
  2. 2When should we "adjust to fit"?prior to their first take-off of the duty
  3. 3What happens if we open an armed door from outside?It will automatically disarm from the outside
  4. 4What is Easyjet "no touching policy"?The stairs need to be at least 2,5 to 6 cm from the aircraft and the height must be between 15 and 25cm
  5. 5When should we fill the Permit to Remove Step form?Everytime we need to move or remove the stairs
  6. 6What should we do if we want to close the door before boarding starts? (bad weather)Inform the ground team
  7. 7How many passages fit in the A319?159
  8. 8How many passages fit in the A320?186
  9. 9How many toilets are there on the A319 and A320?A319: 2
    A320: 3 (A, F and G)
  10. 10What FOD stands for?Foreign Object Debris
  11. 11If you find any hazards or items on the way to aircraft, what should you do?Place any FOD in a FOD bin
  12. 12When getting on a COLD aircraft which of the following must be carried out by the Cabin Crew?A security Search and Safety Equipment Checks.
  13. 13On the aircrafts first flight of the day what checks must be made on the lifejackets under the passenger seats?A 100% presence check must be made to ensure a lifejacket is present
  14. 14When must toilet safety checks be carried out by the cabin crew?Prior to every departure and every 20 minutes during flight
  15. 15Which crew member boards at Door 1L?CM
  16. 16What is the boarding position for Cabin Crew 3 (CC3)?In the cabin, moving around the cabin as required assisting passengers
  17. 17What are the restricted seats on board?ROW 1 ABCD Overwing Exits Last Row C & D
  18. 18What is the age range for an infant to be sat on a lap with a infant/extension seatbelt?2 weeks to less than 2 years
  19. 19When are Universal LifeJackets (ULJ's) given to customers travelling with infants?Once the passenger is seated
  20. 20Can cabin baggage be placed under the last row of seats?Yes, with the exception of C & D
  21. 21When must customers put their PED's into flight safe mode before take off?Once the doors are closed
  22. 22What must be given to the ground staff before closing a main door?A permit to remove steps
  23. 23What is the method we use for Arming and Disarming the main doors?PIN-LEVER-PIN
  24. 24What are the crew positions for the safety demonstration?CM - Read / Play from the FAP
    CC4 - Row 1
    CC3 - Row 10
    CC2 - Row 20
  25. 25As a CC4 where would you start securing the cabin from?Row 14 (working towards the front to meet the CM)
  26. 26What is the definition for the critical phase of flight "Take-Off"?From engine power being applied until the undercarriage is retracted
  27. 27After Take-Off, When can cabin crew unfasten their seat belts and commence duties?Once the seat belt sign has been cycled OFF and ON momentarily
  28. 28How often In-flight should Cabin Crew monitor the cabin and galleys?Every 10 Minutes
  29. 29How often In-flight should Cabin Crew monitor the pilots and toiletsEvery 20 minutes
  30. 30In the event of SEVERE TURBULENCE (and time permitting) what PA would you expect to hear from the pilotsCabin Crew and Passengers be seated immediately
  31. 31During severe turbulence having heard the PA "Cabin Crew and Passengers be seated immediately" What PA would you expect to hear once the turbulence has passed?Cabin Crew Normal Operation
  32. 32What is the definition for the critical phase of flight "landing"?From just prior to landing until the aircraft slows down after landing
  33. 33What are your actions on hearing the command "Disarm Doors for arrival"?Release yourself from your crew seat and disarm your own door
  34. 34What are your actions on hearing a knock on your door from the ground staff?Request a "stop check" from the crew member at the opposite door
  35. 35After completing a STOP check, what must you do next before opening a main door?Check the cabin pressure indicator, if it is flashing red do not open the door but report it to pilots
  36. 36When opening your door when do you check the White Slide Armed light?The white slide armed light should be checked when you have lifted the control handle 5cm/2inches and stopped
  37. 37Which word is missing from this point of cabin secure? "Toilets _____________ and secure"unoccupied
  38. 38Which word is missing from this point of cabin secure? "Laptops _________ stowed"safely
  39. 39Which word is missing from this point of cabin secure? "______________ restrictions observed"Seating
  40. 40Which word is missing from this point of cabin secure? "______________ tables stowed"Seat
  41. 41Which word is missing from this point of cabin secure? "Galley ________ secure"curtains
  42. 42During boarding a passenger has raised concerns that there is ice on the wing, what would you do?Tell the CM / flight deck
  43. 43What are the first actions of the Cabin Crew member who enters the flight deck in a pilot incapacitation?Check with the Pilot Flying (PF) if the incapacitated pilot's seat can be moved. When advised that the seat can be moved, pull the pilot back by the shoulders - away from the controls.
  44. 44If required to collect oxygen for use during pilot incapacitation what oxygen should be used and where should you collect this from?Portable oxygen bottle from the FWD galley safety equipment stowage.
  45. 45When in the flight deck in-flight should either pilot raise an open hand signal what could this indicate?Wait, they are busy - wait for further instructions
  46. 46The Firefighting drill involves three roles, what are these roles?Firefighter, Communicator & Coordinator.
  47. 47On discovering a fire what are the FIRST actions required?Fight the fire immediately with what is available considering equipment in the vicinity such as non-flammable liquids as appropriate or fire extinguisher.
  48. 48You are out in the cabin with the service trolley and a passenger drops their Portable Electronic Device (PED) as it has gone into thermal runaway (smoke, sparks or flames). What actions after moving passengers should be taken?Cool the device using lots of non-flammable liquids from the service trolley or surrounding passengers until the device is completely cooled
  49. 49When is it safe to move a lithium battery that has gone into thermal runaway (smoke, sparks or flames)?Once the device has cooled with no evidence of smoke, heat and a reduction in unusual noises such as crackling and hissing (approximately 15 minutes)
  50. 50If smoke is detected in one of the toilets, what will be broadcast through the cabin loudspeakers?A Triple Low Chime is broadcast through the cabin loudspeakers every 30 seconds.
  51. 51The toilet smoke alarm has activated, there are NO other indications of fire or smoke. What action should be taken?Enter the toilet with caution to assess the situation looking for signs of fire, smoke or hotspots.
  52. 52On discovering an electrical fire for example an oven or beverage maker what are the FIRST actions?Immediately isolate the electrical supply by switching off the equipment and pull circuit breakers.
  53. 53How long does a BCF fire extinguisher last for?15 seconds
  54. 54How do you operate a BCF fire extinguisher?Hold the fire extinguisher upright, test squirt (red disc will eject) aim at the base of the fire.
  55. 55How long does the HAFEX fire extinguisher last for?9-10 seconds
  56. 56How is the HAFEX fire extinguisher operated?Hold the fire extinguisher upright and remove the safety pin (prior to donning protective gloves), test squirt and aim at the base of the fire sweeping from side to side.
  57. 57Where are the fire extinguishers (FEX) located at the FORWARD of the A320?1 in the flight deck and 1 under the forward double crew station.
  58. 58How many Fire Extinguishers (FEX) are located at the REAR of the A320?One under the rear single crew station and one under the rear double crew station.
  59. 59When putting on a smoke hood, how do you start the oxygen supply?Pass the hood over the head from back to front. The action of placing the hood over your head starts the oxygen supply.
  60. 60How should a fire in the early stages (smouldering) involving Class A (paper furnishings, seat fabric, curtains, contents of the carts or canisters) be extinguished and prevent re-ignition?By using non-flammable liquid.
  61. 61Which fire source should water NOT be used to cool?Electrical fire
  62. 62Is it allowed to passengers to drink alcoholic beverages?Only if served to them by the cabin crew
  63. 63Who should CC3 report to? (Chain of Command)CC2
  64. 64When should we check if all the life jackets are under the seat?Only at the first flight of the day
  65. 65What are the toilets safety checks?- FEX (needle in the green segment)
    - Water heater ON
    - No cigarettes discarded
    - Smoke detector not blocked
    - Toilet flushing motor not running
    - Toilet lid down
    - Waste bin empty and flap closed (pior landing or during turn only)
  66. 66When are the caterers permitted to open the door?Once all ABP have disembarked
  67. 67When catering loader knock twice, what should we do if we are in the galley area?Give thumbs up at the window to advise that the door is disarmed and that we are aware the door its about to open.
  68. 68When should we give thumbs down to the catering loader?If passengers (not including PRMs) are still onboard, or there's any other safety reason
  69. 69What are the only exceptions to GLB?When the aircraft has a technical problem or there are less than the minimum requires number of crew on board
  70. 70When should passengers on row 1 ABCD need to be briefed by cabin crew?if one cabin crew member is responsible for both forward doors, at least one passenger seated on row 1 ABCD must be briefed as follows:
    I would like to make you aware that you are seated in an emergency exit row. Please remove the safety card from the seat pocket and study this prior to departure
  71. 71When should PRMs board the aircraft?They will board the aircraft first
  72. 72What is the PLEASE acronym?An acronym that can be used to help remember the items to ask passengers about before placing their baggage in the hold

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Safety procedures Flashcards on SOP and SEP, created by Aline Araujo on 09/05/2023.
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Aline Araujo
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