Travel and Tourism Unit 1

David Richards
Flashcards by David Richards, updated more than 1 year ago
David Richards
Created by David Richards over 4 years ago


BTEC Travel And Tourism Flashcards on Travel and Tourism Unit 1, created by David Richards on 01/08/2016.

Resource summary

Question Answer
Domestic Tourism Going on holiday within your own country. For example someone from Norfolk going on a camping holiday in Cornwall
Outbound Tourism Someone from the UK going on holiday in another country. For example someone from London going on holiday to New York
Inbound Tourism Someone from another country coming on holiday to the UK. For example someone from Spain coming on holiday to Wales
Leisure Travel Travelling somewhere to do something you enjoy such as a hobby, shopping, holiday
VFR Visiting Friends and Relatives
Business Travel (MICE) Meetings Incentives Conferences Events
Specialist Travel Travelling somewhere for a specific reason like conservation, adventure, cultural heritage
Adventure Travel/Tourism Outdoor Activities For example: Rock climbing, painballing, quad biking
Health Travel/Tourism Going somewhere to help your health/relaxation For example going to a spa or yoga retreat
Education Travel/Tourism Going on a school/educational trip to a museum or to help study a language
Cultural Heritage Travel/Tourism Discovering a place that relate to a country's history For example Stonhenge, Big Ben, Tower of London
Dark Travel/Tourism Visiting a place where a disaster has happened For example Chernobyl or Auschwitz
Voluntary Work Travel/Tourism Combining a holiday with charity activity For example working in a school in Africa whilst on Holiday or Helping to build houses in a poor country
Conservation Travel/Tourism Combining a trip with conservation activity For example taking a holiday with the Conservation Volunteers that looks to preserve green areas or to help rebuild an important historical building
Eco-tourism A type of tourism that conserves the environment For example going to the rainforest and helping to protect it by staying somewhere environmentally friendly
Sustainable Tourism Tourism that meets the needs of tourists and local communities whilst protecting the natural, historical and cultural environment for the future. Minimise negative environmental impact Create economic benefits for locals Conserve local culture Promote links and respect between tourists and local communities
3 R's Reduce Reuse Recycle
National Park National Parks are protected areas where the beauty of the park must be preserved For example Lake District, Norfolk Broads
GDP Gross Domestic Product The value of a countries economy (how much a country makes in a year)
Direct contribution How much of the money made in tourism is spent on travel and tourism products and services. For example, what is spent/made from flights, hotels etc
Indirect Contribution How much of the money made from tourism is from secondary/ancillary companies. Transport, Delivery, Laundry etc
Economic Multiplier Effect The respending of money made from tourism. For example hotel earns money, pays wages, employee spends this on food, food company buys from a butcher etc.
Tour Operator Companies that organise package holidays. Take hotels, flights and transfers and create brochures for travel agents to sell
Travel Agents High street shops like Thomas Cook that Sell holidays and exchange currency
Online Travel Services Websites that allow you to buy/book things for travel tourism. Such as insurance/flights/car hire. Websites like Skyscanner, Expedia, Moneysupermarket
Visitor Attractions Somewhere tourists go that is of interest. Natural - mountains, lakes Purpose built - shopping/theme parks Heritage - historically important
Accommodation Places tourists stay Hotel Hostel Campsite Holiday Park Lodges B&B Motel
Passenger Transport Road (car, bus, coach) Air (scheduled, charter, low cost) Rail Sea
Tourism Development and Promotion Government department National Tourist Board (Visit England) Regional Tourist Board (East of England) Tourist Information Centres (Visit Manchester)
Arts and Entertainment Theatre, Ballet, Cinema, Museums
Trade and Professional Bodies Groups that regulate the industry and represent members - CAA - ABTA -ATOL -ORR
Civil Aviation Authority (CAA) ensures that UK airports, airlines comply with regulations for aviation, especially health and safety.
ATOL - Air travel operators Licensing scheme Insurance which pays customers if a company goes bankrupt whilst on holiday. Covers flight issues
Office of Rail Regulation (ORR) Regulates the safety of britain's railways. Makes sure trains and lines meet standards
ABTA - Association of British Travel Agents Represents travel agents and has a code of conduct to follow. Shows travel agents can be trusted. Customers can complain to ABTA about travel agents
Association of Independent Tour Operators - AITO Like ABTA but represents independent tour operators rather than travel agents
UK Inbound Represents tour operators who organise trips and holidays in the uk.
Ancillary organisations These are the companies/organisations that provide support for tourists/travellers For example: Car hire, travel insurance, airport services (car parks, VIP lounges), Event booking (sites like ticketmaster or stubhub)
Public Organisation Organisation funded by the government, for example VisitEngland
Private Organisation Organisation/Company owned by a person or a group of people. For example, Hilton, EasyJet, Virgin, Vauxhall Holiday Park
Voluntary Organisation Organisation funded by people's donations or membership fees like English Heritage
Common ownership where lots of companies are part of a bigger main company. This can be either vertical or horizontal organisation
Vertical intergration Where a business buys/merges with another at a different level for example a tour operator takes over a travel agent or a hotel.
Horizontal Intgration Where businesses at the same level of a chain merge. For example British Airways buying another airline, or hilton buying another hotel
Commercial Partneships Where two companies link up to make deals that benefit both companies for example. A rail company might offer discount to visitor attractions when train tickets are purchased.
Technology in travel and tourism How technology is used in travel and tourism. Think about: -Airport - self service, security - Visitor attractions - Accommodation - online bookings, communication - Mobile Apps -E and M tickets Websites
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