5276059
| Question | Answer |
| Operations planning | Preparing input resources to supply products to meet expected demand |
| Operational flexibility | The ability of a business to vary both the level of production and the range of products following changes in customer demand |
| Process innovation | The use of a new or much improved production method or service delivery method |
| Job production | Producing a one-off item specially designed for the customer |
| Batch production | Producing a limited number of identical products - each item in the batch passes through one stage of production before passing on to the next stage |
| Flow production | Producing items in a continually moving process |
| Mass customisation | The use of flexible computer-aided production systems to produce items to meet individual customers' requirements at mass-production cost levels |
| Optimal location | A business location that gives the best combination of quantitative and qualitative factors |
| Quantitative factors | These are measurable in financial terms and will have a direct impact on either the costs of a site or the revenues from it and its profitability |
| Qualitative factors | These are non-measurable factors that may influence business decisions |
| Multi-site location | A business that operates from more than one location |
| Offshoring | The relocation of a business process done in one country to the same or another company in another country |
| Multinational | A business with operations or production bases in more than one country |
| Trade barriers | Taxes (tariffs) or other limitations on the free international movement of goods and services |
| Scale of operation | The maximum output that can be achieved using the available input (resources) - this scale can only be increased in the long term by employing more of all inputs |
| Economies of scale | Reductions in a firm's unit (average) costs of production that result from an increase in the scale of operations |
| Diseconomies of scale | Factors that cause average costs of production to rise when the scale of producton is increased |
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