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class notes 2

Mukundhan Srinivasan PSM English 20 cards

Different but not Differentiated

Cards in this deck (20)

  1. 1Role of Marketing in PLCearly stage : market absorbs what you do;
    later stages : Marketing plays an important role
  2. 2Scissors cigarattes1940-50 : super growth
    1951-60 : Lower sales
  3. 3Different ways to promote growthSegments
    New channels
    Repositioning
    Innovation
  4. 4Existing market Existing productMarket penetration:
    is where from I will get the growth from
  5. 5New segmentsTobacco : alternative to Hookah / Brand-B
    Non-Tobacco
  6. 6RepositioningScissors Change Image :
    man of action
  7. 7Innovation exampleSteve Jobs: Innovation is not about products alone;
    Customer experience
    Network effects using iTunes Store
  8. 8What is DifferentiationYou have something;
    Competition does not have it;
  9. 9How can you create value?Lowering buyer cost
    Increasing buyer performacne
  10. 10Different but not DifferentiatedDifferent but not Differentiated
  11. 11Different points of the Venn Diagramoverlap of all 3 circles - point of parity
    overlap of you and customer - Differentiation
    rest of your circle : not relevant to the customer (Different)
  12. 12Bank examplesafety of deposits
    Interest rates
    netbanking
    ATM network
    ...
    ....
    ...
    15th Parking!
    today we are looking at 10th or 15th factor of differentiation
  13. 13How do you deal in case there is a huge overlap between your product and competitionPorter's value chain:
    look at customer value chain;
    what can my product do to improve customer's value chain?
    Ex. FedEx : deliver by 10:30 am (next day)
    BBBk : guarantee of exterminating pests
  14. 14What if customer does not consider you difference as relevant?Ex., AMD:
    create awareness about power consumption and cooling factor;
  15. 15Value: meaningBenefit - Cost
    Get > Give
    Value is relative; it is not absolute;
    it is a comparison
    Customers buy on Value :
    Quality relative to Price
  16. 16How to measure market perceived qualityQuality attributes:weight:comp. 1:comp. 2 : Ratio=1/2
    sum the ratio*weight for different characteristics to get the
    market perceived quality ratio
    if score > 1 , my product superior to competition
  17. 17How to measure market perceived price profileprice attr.: weight: company 1: company 2: ratio = comp2/comp1
    multiply weights by ratios;
    sum it up;
    if score > 1, I am more expensive than competition
  18. 18value mapvalue map
  19. 19value map of competitonvalue map of competiton
  20. 20What is strategy?how to come below the line vis-a-vis product C?
    you can do it several ways :
    improve quality;
    lower price;
    change the slope of line !
    (quality is better than price)

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PSM Flashcards on class notes 2, created by Mukundhan Srinivasan on 18/10/2016.
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