Respect in the Workplace

Question	Answer
What are the 4 components of Bullying?	Power disparity, Intensity, repetition, duration
Power Disparity	The target must, for one reason or another, feel unable to stop or prevent abuse. Exists at the onset of bullying or develops over time.
Intensity	An intent to harm or destroy the target -psychologically or career- wise. Attacks the person and not critiquing the task or work.
Repetition & Duration	Bullying is persistent. Feels like they are caught in a fixed fight. Some say 2x a week for months, some say there isn't a line.
How many US workers experienced bullying firsthand?	27%-35%
How many US workers reported witnessing workplace bullying?	15%-21%
What percent of nurses leave their first job within 6 months?	60% of nurses leave
What does bullying affect?	Turnover & Reduced Productivity, Absenteeism (sick days) and Presenteeism (coming to work sick), Lost Opportunity Cost (loses revenue and clients), and Legal Defense Costs
Effects of Bullying	Decreases job satisfaction (-0.589), decreases job rating (by worker) (-0.621), and increases job stress (0.341).
"Sunday Night Syndrome"	Dread going to work, so you feel sick the night before.
Bullying increases what mental Injuries?	Depression, Prolonged duress stress disorder, Alcohol abuse, and Suicide
What is another affect employees have when leaving a workplace?	Not able to integrate into the workforce until they are rehabilitated.
What we know about costs of mental injuries.	-Workers w/ depression have more shirt-term disability days. -Mean annual cost goes up with more mental injuries.
What is the mean cost for non-depressed employees?	$3,127
What is the mean cost for depressed employees w/o disability leave?	$11,086
What is the mean cost for depressed employees w/ disability leave?	$13,929
What are the affects of employees seeing bullying (third party)?	Lost productivity, increased turnover, Counterproductive Workplace Behaviors.
What are lost opportunities for the business due to bullying?	Targets that are often high performers take their clients and may spread that the business bullies.
What are Legal Costs for the business, due to bullying?	Attorney's fees ($30-60K cost of defense). Also a bad reputation.
Ethical Decision-Making Model	Primary Values, Critical Facts, Stakeholders, and Values at Play.
What are Primary Values?	Our people are our most valued asset.
What are Critical Facts?	Costs, Public Perception, employee Health, and Lost Profits
Who are Stakeholders?	Targets, Co-Workers, Subordinates, Shareholders, Management, Families, and Perpetrators.
What are Values at Play?	Bring it back to your primary values and their priorities. Look for evidence that dis-confirms your initial reaction. Consider hidden or long-term costs.
How do bullies choose their targets?	They bully the competition because they are threatening.
What percent of bullies are men?	69% of men bully
What percent of women are bullied?	60% of women are bullied
What percent of female bullies choose other females to target?	68% of the time women bully women
If bullies discriminate against a person based on protected class or commits sexual harassment, what will be affected/solution?	Civil Rights and Equal Employment Opportunity Commission(EEOC) remedies
What is Worker's Compensation?	A legal system allowing injured employees to receive medical benefits for on-the-job injuries. (State Level)
What handles federal cases for worker compensation?	Employee Compensation Appeals Board (ECAB)
What are some injuries on the job?	Physical and mental injuries
How to make a case out of bullying?	Make a case that bullies cost employers money and harm the bottom line.
What is not effective for bullying?	-"See no evil" bullying will not be punished. -Inappropriate responses make the harm worse. -"Hear no evil" blame both parties
What is Effective for bullying?	"Speak No Evil" acknowledges that bullying behavior is inappropriate and harmful.

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Respect in the Workplace

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	Created by Whitney Schutterle over 7 years ago