Flowchart
McWHIRTERS SERVICE ISSUE HANDLING PROCESS
Flowchart content
RETAIL COMPLEX BLDG MANAGER ASSESS’S SITATION AND CALLS APPROPRIATE SUPPORT PERSONNEL
RETAIL COMPLEX LOT Building / Service Issue requiring attention
ACCESS TO APARTMENT COMPLEX REQUIRED
CONTINUE with INVESTIGATION / RECTIFICATION inside RETAIL COMPLEX
NO
Contact APARTMENT COMPLEX BLDG MANAGER to request ACCESS
YES
DELAYED ACCESS REQD and APPROVED?
CONTINUE with INVESTIGATION
YES
NO
IMMEDIATE ACCESS REQD and APPROVED
YES
NO
BUILDING /SERVICES WORK REQD IN APARTMENT COMPLEX AREA
ADVISE RESIDENTIAL BLDG MGR, RESTORE, DOCUMENT and FINISH
ADVISE APARTMENT COMPLEX BLDG MGR of DETAILS and COSTS
BUILDING / SERVICE ISSUE HANDLING WHEN INITIATED BY RETAIL COMPLEX
YES
NO
DOCUMENT and REPORT to RETAIL and APARTMENT COMPLEX BC EXEC
NO
YES
Within RESIDENTIAL BLDG MGR spend limit?
ADVISE APARTMENT COMPLEX
BC EXECUTIVE of DETAILS and COSTS
PROCEED WITH WORK after APARTMENT COMPLEX BLDG MGR APPROVAL
COMPLETE WORK, INSPECT, DOCUMENT and FINISH
APPROVE for WORKS to CONTINUE
YES
DOCUMENT and REPORT to RETAIL and APARTMENT COMPLEX BC EXEC
NO
IMMEDIATE ACCESS REQD in RETAIL LOT and APPROVED
DELAYED ACCESS REQD and APPROVED?
CONTINUE with INVESTIGATION
NO
YES
BUILDING /SERVICES WORK REQD IN RETAIL COMPLEX AREA
ADVISE RETAIL COMPLEX BLDG MGR of DETAILS and COSTS
ADVISE RETAIL BLDG MGR, RESTORE, DOCUMENT and FINISH
YES
NO
Within RETAIL BLDG MGR spend limit?
ADVISE RETAIL COMPLEX
BC EXECUTIVE of DETAILS and COSTS
PROCEED WITH WORK after RETAIL COMPLEX BLDG MGR APPROVAL
COMPLETE WORK, INSPECT, DOCUMENT and FINISH
APPROVE for WORKS to CONTINUE
DOCUMENT and REPORT to RETAIL and APARTMENT COMPLEX BC EXEC
NO
YES
NO
YES
NO
YES
Information
- Description
- BUILDING / SERVICE ISSUE HANDLING Process WHEN INITIATED BY RETAIL COMPLEX
- Created by
- Shane Carlon
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- 4
- History
-
- Created by Shane Carlon · Oct 1, 2019
- Copied by Shane Carlon · Oct 1, 2019
- Rating