SAB2#86-Tools & Techniques QA

SAB2#86-Tools & Techniques QA

1. Quality Management and Control Tools

   • Affinity diagrams
     • Mapa mental
   • Process decision Program Charts (PDPC)
     • Relaciona Metas y Pasos para alcanzarlos
   • Interrelationships diagraphs
     • Process to find a way to solve problems in complex scenarios
   • Tree diagrams
     • WBS, OBS, RBS
   • Brainstorming
   • Force field analysis
     • Used by engineers to analyze structures to see what forces affects their use
   • Nominal group techniques
     • Brainstorming with samll groups, then working with larger groups to review and expand the results
   • Matrix diagrams
     • Seeks to show the strength of the relationships between factors, causes, and objectives that exist (rows, columns)
   • Prioritization matrices
     • Tables, spreadsheets and pivot tables. Issues, Risk
   • Activity network diagrams
     • AON, AOA,
       • Used with PERT, CPM, PDM

2. Quality Audits

3. Process Analysis