PROJECT QUALITY MANAGEMENT

PROJECT QUALITY MANAGEMENT

1. Perform Quality Assurance

   • Is the process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used.
     • The key benefit of this process is that it facilitates the improvement of quality processes.
     • Inputs
       • 1. Quality management plan 2. Process improvement plan 3. Quality metrics 4. Quality control measurements 5. Project documents
     • Tools & Techniques
       • 1. Quality management and control tools 2. Quality audits 3. Process analysis
     • Outputs
       • 1. Change requests 2. Project management plan updates 3. Project documents updates 4. Organizational process assets updates
   • This processe implements a set of planned and systematic acts and processes defined within the project’s quality management plan.
     • Quality assurance seeks to build confidence that a future output or an unfinished output.
       • It contributes to the state of being certain about quality by preventing defects through the processes or by inspecting out defects during stage of implementation.
   • Perform Quality Assurance is an execution process that uses data created during Plan Quality Management and Control Quality processes.
   • Provides an umbrella for continuous process improvement, which is an iterative means for improving the quality of all processes.
     • Continuous process improvement reduces waste and eliminates activities that do not add value.
       • This allows processes to operate at increased levels of efficiency and effectiveness.

2. Control Quality

   • Is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.
   • The key benefits of this process include: (1) identifying the causes of poor process or product quality and recommending and/or taking action to eliminate them; and (2) validating that project deliverables and work meet the requirements specified by key stakeholders necessary for final acceptance.