Mind map
COMMUNICATION SKILLS
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COMMUNICATION SKILLS
Research shows that good communication skills are a big factor in job success.
- Your thoughts and ideas can be misinterpreted if you can't express yourself clearly, whether verbally or in writing.
- That's why it's so important to understand how good communication works, and the barriers that can get in its way.
- The communication process has five key elements – the source, encoding, the channel, decoding, and the receiver. Your goal is to make each element work as well as you can
- How will they likely respond? People bring their own situations, ideas and feelings to your message, and these will influence their understanding of it.
- The communication process has five key elements – the source, encoding, the channel, decoding, and the receiver. Your goal is to make each element work as well as you can
- That's why it's so important to understand how good communication works, and the barriers that can get in its way.
- Your thoughts and ideas can be misinterpreted if you can't express yourself clearly, whether verbally or in writing.
