“The creation of a successful goodwill is the most important objective in a company”

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julian  valencia
Mind Map by julian valencia, updated more than 1 year ago
julian  valencia
Created by julian valencia about 5 years ago
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“The creation of a successful goodwill is the most important objective in a company”
  1. RELATIONSHIPS
    1. 1. The first one is between managers and employees or between employees on the same hierarchical level
      1. 2. the second one is between employees or managers and customers that influence in a favorable manner the profit of a successful business.
        1. 3. the good relations established with clients create a successfully company
          1. 4. the labor relations analyzed in terms of recruitment costs, and employee training because when the work is specialized the enterprise value increases
          2. CLIENT
            1. The customer loyalty is the essential factor of the existence of products
              1. the client’s recommendations are a guarantee of the quality.
                1. because just through the prism of loyal customers can be provisioned the long-term perspectives of a company.
                  1. just through the prism of loyal customers can be provisioned the long-term perspectives of a company.
                  2. The goodwill is defined as any future economic benefits that are not separable from the company
                    1. the technicalscientific knowledge
                      1. patents and licenses owned by the company
                      2. the managerial expertise
                        1. represented by the techniques applied to employees
                      3. CARLOS JULIAN VALENCIA MONSALVE
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