NEGOTIATION AND MULTI STAKEHOLDER DIALOGUE

NEGOTIATION AND MULTI STAKEHOLDER DIALOGUE

1. TWO FORMS

   • INTEGRATIVE: WIN - WIN
     • VIEW OTHER PARTS AS A PARTNER OR TEAMMATE
     • SEPARATE PEOPLE FROM THE PROBLEM
     • FOCUS ON INTERESTS, NOT POSITIONS
     • INVENT OPTIONS FOR MUTUAL GAIN
     • USE OBJECTIVE CRITERIA
   • DISTRIBUTIVE: WIN - LOSE
     • VIEW OTHER PARTS AS "ENEMY"

2. INVOLVES ALL INTEREST GROUPS TO THE CONCERN

3. INCREASING UNDERSTANDING AND RELATIONS

4. DISCOURAGES BLAMING FOR THE PAST

5. FOCUSES ON CREATING A SHARED FUTURE

6. FACTORS THAT AFFECT THE QUALITY

   • COMMITMENT
     • TOP PRIORITY TO THE ISSUE
   • CAPACITY
     • AVAILIBILITY TO PARTICIPATE
   • CONSENSUS
     • EVERYONE WINS
   • CONSCIOUSNESS
     • DIALOGUE WEAVED INTO SYSTEM

7. STRATEGIES FOR DIFFERENT STAKEHOLDERS

   • SUPPORTIVE
     • INVOLVE TO MAXIMIZE THEIR POTENTIAL
   • MARGINAL
     • MONITOR THEM
   • NON-SUPPORTIVE
     • REDUCE THEIR INTEREST IN THE ORGANIZATION
   • MIXED BLESSING
     • MANAGE WITH COLLABORATION

8. COMMUNICATION MUST BE TWO WAY