Negotiation and Decision Making

Negotiation and Decision Making

1. Brainstorming

   • Characteristics
     • A moderator
       • Centralized target
         • Defined time frame
           • Participant Limit
   • Types
     • Direct
       • Individual
         • Reverse
           • Figure Storming
             • Star
   • Disadvantages
     • Parasitism
       • Feeling of rejection
         • Fear of being criticized
           • Poor development in social contexts
   • techniques
     • Definition
       • Ideation
         • Analysis

2. Ishikawa's diagram

   • What is it?
     • It is a visual tool that is used to logically organize the possible causes of a specific problem or effect, showing them graphically in an increasingly detailed way, and suggesting causal relationships between the different hypotheses.
   • basic quality tools
     • 1.Flow chart
       • 2.Pareto diagram
         • 3.Fishbone, cause-effect or Ishikawa diagram
           • 4.Control chart
             • 5.Histogram
   • How to do a cause and effect diagram?
     • Write down problem on the right side
       • Draw a horizontal line to the left
         • Write down the categories
           • Write down causes by writing down small horizontal lines

3. PARETO CHART

   • STRUCTURE
     • The left "Y" axis is the frequency of the problem occurrence
     • The "Y" axis on the right is the cumulative percentage of the total number of occurrences.
     • The lower part of the "X" axis shows the problems, complaints, defects or waste that were presented
   • PRINCIPLE OF THE PARETO DIAGRAM
     • The Pareto chart is a graph that organizes values, which are separated by bars and organized from highest to lowest, from left to right respectively.It represents the 80/20 rule, that is, in most situations, 80% of the consequences are due to 20% of the actions or 80% of the defects of a product are due to 20% of the actions. Causes.
   • ADVANTAGES
     • Ideal for knowing problems
       • Visual support
         • General improvement.
           • Easier to take action

4. Decision Tree

   • What is a Decision Tree?
     • is a map of the possible outcomes of a series of related decisions
       • What is the decision tree diagram used for?
         • You can use a decision tree diagram to make decisions in many areas, including operations
   • Benefits
     • You can better understand the risks and consequences of your decisions.
       • It may be the fastest way to find the solution.

5. Systemic Approach to Decision Making

   • Characteristics
     • Interdisciplinary
       • Creative
         • Organized
           • Theorical
             • Empirical
   • Disadvantages
     • Carry conclusions from one field to another without deep reflection
     • Lack of a serious formalization of the concepts that it handles beyond the specific applications.
     • The lack of content is the price paid for the search for absolute generality.
   • Advantage
     • He provided input in many specific fields that are now considered foundations for other important disciplines.
     • Widely used terminology was created and the foundations for artificial intelligence and robotics were provided
     • Cybernetics first studied one of the most important concepts in machine control: feedback